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Author: Cathy Rodriguez

Record video messages in Outlook

Posted on by Cathy Rodriguez

Add clarity and a personal touch to your emails by recording a video message directly in Outlook. Sometimes it’s easier to show than tell.

How it works

  1. Start a new email in Outlook on the web.
  2. Click in the body  of the message.
  3. On the toolbar, click the Record a video to insert in your message button.
  4. Choose your camera and microphone settings.
  5. Record your video—up to five minutes.
  6. Trim or edit as needed.
  7. Press Save and insert to drop the video into your email.
  8. Add a subject and send!

The recipient sees your video embedded right in the message. No links, no downloads.

Beware of fake toll payment messages

Posted on by Cathy Rodriguez

Scammers are targeting Kansas drivers with messages claiming they owe an unpaid toll fee. These fraudulent texts and emails include links to fake websites designed to mimic an official Kansas Turnpike Authority (KTA) or DriveKS site or even a toll website from another state.

How the scam works

These messages use urgent language like “Final Notice” or “Avoid Penalties” to pressure recipients to click the provided link. The fake websites are designed to look legitimate, often using graphics copied from real toll payment sites. Scammers send these messages to random phone numbers, regardless of whether the recipient has a toll account or has even driven on a toll road.

What you need to know

  • KTA does not send unsolicited toll notifications. You’ll only receive official messages if you’ve opted in through DriveKS customer service or self-service channels.
  • Legitimate DriveKS texts require a login. If you receive a message asking for payment without logging into your account, it’s a scam.
  • You control your communication preferences. If you didn’t sign up for toll alerts, KTA won’t send them to you.

What to do if you receive a scam message

  • Do not click any links: Avoid interacting with the message in any way.
  • Report the scam File a complaint at www.ic3.gov to help authorities track fraudulent activity.
  • Take action if you shared payment details.: If you entered financial information on a fraudulent site, contact your bank or credit card company immediately to secure your account.

Staying aware of these scams helps protect you and others from fraud. If in doubt, always verify toll payments directly through your official DriveKS account.

Graphic design made easy with Adobe Express

Posted on by Cathy Rodriguez

In an time where information is constantly being exchanged, visual communication has become more important than ever. According to research from the 3M Corporation, “humans process visuals 60,000 times faster than text,” which is why images, graphics and videos are very effective at conveying messages quickly and memorably.

With tools like Adobe Express, you can easily harness the power of visual content to communicate ideas, boost engagement and create professional designs. Whether you’re creating social media posts, marketing materials or internal communications, Adobe Express offers a simple way to create visuals and create eye-catching content in minutes.


The following components help simplify the design process: Continue reading “Graphic design made easy with Adobe Express” →

Creating a registration form in Qualtrics

Posted on by Cathy Rodriguez

Whether you’re organizing an event, managing sign-ups for a workshop or collecting participant details for a survey, Qualtrics offers an efficient way to create a registration form. Plus, you can automate a confirmation email to acknowledge submissions. Follow these steps to set up your form and email response.

View the Creating registration forms in Qualtrics knowledge base article for step-by-step instructions.

If you have any questions about Qualtrics, submit a Help Ticket.

Collaborate with your team using a Microsoft shared account

Posted on by Cathy Rodriguez

Do you need a streamlined way for your team to manage email from the same inbox? A shared account provides a single email address that multiple team members can use to send and receive messages. A shared account gives team members access to email, calendar, contacts and more.

To get a shared account submit the Shared account request form (eID sign-in required).

The person who requests the account becomes the owner of the account and can manage who has access to the account. To learn how to manage a shared account, see the Managing a shared account knowledge base article.

If you have any questions about shared accounts, submit a ticket to the IT Service Desk.

Exploring the OneDrive homepage

Posted on by Cathy Rodriguez

The OneDrive homepage isn’t just for accessing files—it’s a powerful tool for managing all your files across Microsoft 365, no matter where they’re stored. Think of it as your one-stop shop for staying organized. Plus, you can quickly open OneDrive from the left navigation pane in Outlook and Teams.

Navigating the OneDrive homepage

The left navigation pane helps you find files quickly:

  • My Files: Your personal files and folders in OneDrive.
  • Shared: Files and folders you’ve shared or that others have shared with you.
  • Favorites: Mark important files as favorites for easy access.
  • Recycle Bin: Restore deleted files or permanently remove them.
  • Browse Files By: Filter by people, meetings, or media.
  • Quick Access: Jump to frequently used storage locations.

Main content area

The center of the homepage displays your recently used files. You can filter by name, person or file type to find what you need faster.

Do you want to learn more?

To learn more about OneDrive, view the OneDrive Quickstart Guide.

Save time by using Outlook templates

Posted on by Cathy Rodriguez

Microsoft Outlook logoDo you find yourself writing the same email over and over? Save time and streamline your workflow by using templates in Outlook on the web.

Creating a template

  1. Compose a new email message as you normally would and then copy the message.
  2. On the toolbar, click the Message tab.
  3. On the toolbar, click the My Templates button.
  4. Click the + Template link.
  5. Give your template a name and paste your message into the text box.
  6. Click Save to store your template for future use.

Using a saved template

  1. Open a new email.
  2. On the toolbar, click the Message tab.
  3. On the toolbar, click the My Templates button.
  4. Click on the three-dot menu in the email toolbar.
  5. Customize as needed and hit Send.

By integrating email templates into your workflow, you’ll reduce repetitive typing, improve response times and maintain consistent messaging.