Many of the top 10 Information Technology Services (ITS) projects are related to relieving technical debt, where ITS is replacing and retiring outdated equipment associated with the converged infrastructure. Other projects include:
- Duo multi-factor authentication Initiative
- Update and migrate to a new automation infrastructure (CHEF)
- Data warehouse for financial information
- HRIS Peoplesoft application upgrade to 9.2
- Improve the process of software acquisition, customer relationship management and managing the request forms/tasks
