by Information Technology Services
Microsoft has increased the maximum amount of K-State central email storage to 50 gigabytes. This is a doubling of storage from its previous maximum of 25GB. Continue reading “Office 365 email storage upped to 50GB and new feature rolling out”
Around 8 a.m. July 9, Merit — K-State’s email service provider — experienced a hardware failure impacting slowness and connectivity. Email services were restored around 5 p.m. Information Technology Services apologizes for the inconvenience.
(Editor’s note: Reprinted from the July 10, 2012, article in K-State Today.)
An IT security webpage (Identifying and Responding to a scam) says to “check full e-mail headers on questionable e-mail.” How do I do that on my Mac laptop? The Windows process — to right-click the message and select “Full headers” — doesn’t work on my Mac laptop, and there’s no “full headers” choice anywhere.
First, some caveats:
Continue reading “Q/A: How to display full e-mail headers on a Mac laptop?”
Many K-Staters received a spear phishing scam e-mail on Monday that is particularly dangerous because it seems to refer to upcoming changes in K-State’s e-mail; appears to be from K-State’s IT Help Desk; and asks for your K-State eID and password. The criminals responsible for these scams have obviously done their homework to make the message appear legitimate. But it is not — it is a scam that is trying to steal your eID password and use it to log in to your Webmail account and use it to spam.
As always, though, you can remember this one simple rule and be safe from this type of scam: K-State IT support staff will NEVER ask for your password in an e-mail!
To help you recognize this and other scams like it, the headers of the scam message are:
From: “ITS Help Desk” <helpdesk@ksu.edu>
To: undisclosed-recipients:;
Sent: Sunday, April 4, 2010 6:49:32 PM GMT -06:00 US/Canada Central
Subject: Scheduled Service Maintenance
Continue reading “Dangerous phishing scam hits K-Staters' e-mail”
The crooks are at it again — in the past week, scam e-mails have tricked at least 17 K-Staters into giving their eID password to criminals, who then log into WebMail with the stolen account information and send thousands of spam messages to the world.
This is a reminder to NEVER provide your password in an e-mail to anyone under any circumstances!
This simple rule will prevent you from becoming a victim of these scams and will help keep K-State off spam block lists, since e-mail service providers will block all e-mail from K-State when they see thousands of spam messages coming from WebMail. Furthermore, K-State IT support staff will NEVER ask for your password in an e-mail, nor will any legitimate business. If you ever get an e-mail asking for your password, personal identity information, or financial account information, you can assume it is a fraud and delete it.
Continue reading “17+ K-State eID passwords stolen in e-mail scams”
