On Saturday, November 5, Zoom will implement its new Software Lifecycle Policy for all products and services. If you are running an end-of-life version after November 5, you will not be able to join meetings via the Zoom Client and will be prompted to update or join from the Web browser. Please note Zoom Room Controllers installed on UWP devices will not be included in this enforcement until May 2023.
What do I need to do?
You need to update to the latest version of Zoom. If you are unsure what version of Zoom you are using, view these step-by-step instructions on how to view your Zoom version.
To check for updates and to update your Zoom app for Windows, macOS, or Linux:
- First, open and sign in to the Zoom desktop app using the K-State SSO option.
- Click your profile picture in the upper right of the application, then select Check for Updates in the menu.
The minimum versions of Zoom that will be usable after November 5 are referenced in the table below.
| Product | Minimum Version |
|---|---|
| Zoom client(Windows, macOS, Linux, iOS, Android, Intune, and Blackberry) | 5.8.6 |
| Zoom Phone Appliances | 5.8.6 |
| Outlook Plug-in | 5.8.6 |
| Browser Scheduler Extensions for Chrome and Firefox | N/A |
| VDI client | 5.5 |
| VDI plugin | 5.5 |
| Virtual Room Connector | 5.9.8222 |
| Meetings Connector | 4.8.113.20220526 |
| Recording Connector | 5.1.0.65.20211115 |
| Meeting SDK | 5.9.0 |
| Video SDK | 1.2.0 |
Need help updating Zoom? You can contact the IT Service Desk at 800-865-6143 or 785-532-7722 or via Live Chat. For face-to-face service, visit the IT Service Desk on the second floor of Hale Library.
