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Author: msmall

Voicemail transition to Modular Messaging is complete

Computing and Telecommunications Services successfully switched voicemail systems from Audix to Modular Messaging last Friday, Jan. 8.

The voicemail phone number did not change with this transition. Users will still access voicemail by dialing the same phone number they have always used to retrieve voicemail, 2-2300 (on-campus) or 785-532-2300 (off-campus).

All unread and saved messages on Audix are available for retrieval and playback by dialing 2-0000 (on-campus) or 785-532-0000 (off-campus). Continue reading “Voicemail transition to Modular Messaging is complete”

Reminder: Voicemail transition to Modular Messaging this Friday

This Friday, Jan. 8, Computing and Telecommunications Services will switch voicemail systems from Audix to Modular Messaging. The transition should be complete by 8 a.m.

The Modular Messaging system will make it unnecessary to use the Message Manager application. Message Manager users will begin accessing messages via the Web or with an IMAP-configured e-mail client after the transition. (To learn how, see the Voicemail website.) Billing for Message Manager will be cancelled automatically, starting Jan. 1. Continue reading “Reminder: Voicemail transition to Modular Messaging this Friday”

How to prepare for voicemail transition to Modular Messaging Jan. 8

Computing and Telecommunications Services will switch voicemail systems from Audix to Modular Messaging Jan. 8, 2010. Modular Messaging offers users the advantages of accessing voicemail messages not only through traditional dial-in, but also through the Web or by using an IMAP-configured e-mail client.

The voicemail phone number is not changing with this transition. Users will continue to access voicemail by dialing the same phone number they have always used to retrieve voicemail, 2-2300 (on-campus) or 785-532-2300 (off-campus).

After the transition, all unread and saved messages on Audix will be available for retrieval and playback by dialing 2-0000 (on-campus) or (785) 532-0000 (off-campus).

The Modular Messaging system will make it unnecessary to use the Message Manager application, as users will be able to access messages via the Web or with an IMAP-configured e-mail client. (To learn how, see the Voicemail website.) Billing for Message Manager will be cancelled automatically, starting Jan. 1.

Continue reading “How to prepare for voicemail transition to Modular Messaging Jan. 8”

K-State wireless upgrade coming Dec. 23

The wireless network infrastructure will be upgraded for the Manhattan campus 7-11 p.m. Wednesday, Dec. 23. This upgrade will allow for the deployment of newer generation 802.11n access points.

During the upgrade, wireless network service will be interrupted for all locations on the Manhattan campus. Some areas will experience longer outages, depending upon the order in which the wireless access points that provide service are upgraded. If you have any questions, contact network@k-state.edu.

K-State voicemail upgrade coming Jan. 8, 2010

The current voicemail system (Audix) will be retired and replaced with a new voicemail system (Modular Messaging). The current target date for the new system’s release is Jan. 8.

When the conversion to the new voicemail system occurs, all voicemail users will be required to set up their new accounts with a new password and personal greeting.

Features to come after the new voicemail system’s release include:

  • Voice recognition
  • Web-based voicemail retrieval
  • Ability to retrieve voicemail using an e-mail client

Continue reading “K-State voicemail upgrade coming Jan. 8, 2010”

National online education expert to present at K-State Sept. 18

“Sometimes Good is Good Enough – Sometimes It’s Not” will be presented 10:30 a.m. Thursday, Sept. 18, Flint Hills Room, K-State Student Union, by Darcy Walsh Hardy, assistant vice chancellor for academic affairs and executive director of UT TeleCampus.  It addresses the need for colleges and universities to ensure that faculty/staff have appropriate training and support to develop and deliver the highest quality online courses possible.  This event is open and free to the public.

Hardy recently received the Mildred and Charles Wedemeyer outstanding Distance Learning practitioner award and was inducted into the Texas Distance Learning Association Hall of Fame. Under Hardy’s direction, the UT TeleCampus has been honored with more than two dozen regional and national awards and has been recognized nationally as a model and benchmark for multi-campus, collaborative online programming. Hardy serves on several editorial and advisory boards and has delivered hundreds of presentations, keynotes, and workshops on distance education.  To view the complete presentation abstract and Hardy’s biography, visit axioconference.org/schedule

This presentation is co-sponsored by K-State’s Division of Continuing Education and the Office of Mediated Education as part of the third annual Axio Learning Community Meeting and Conference.  Conference registration is not required to attend this presentation.  Contact Amanda Tross (atross@k-state.edu, 785-532-4370) with questions.

Tegrity lectures being converted to MP4 format

Tegrity lectures in K-State Online are currently being converted to an MP4 video format for delivery in the new Axio Flash player. The Flash player makes it easier for students to view video, including converted Tegrity videos, without having to download additional plug-ins. The decision was made to move away from Tegrity’s proprietary format to an open, popular format and as a result of the recent IT Needs Assessment survey.

Converting the thousands of videos online will not be completed until October. Some lectures will continue to play in Tegrity format while conversion is being completed. Tegrity lectures will continue to work, but will be accessed in an MP4 format. See this one-minute example of a video converted from Tegrity to Flash.

Faculty do not need to do anything for the conversion of their lectures. The Office of Mediated Education is handling the converting, uploading, and replacement of current Tegrity lectures in all K-State Online courses. Questions about the Tegrity conversion to MP4 can be sent to Bryan Vandiviere, bzv@k-state.edu.

K-State Online unavailable during Aug. 8-11 upgrade

K-State Online will be unavailable during the scheduled upgrade to version 8.0 beginning 10 p.m. Friday, Aug. 8, until 8 a.m. Monday, Aug. 11. Service will be restored sooner, if possible.

For a complete list of new features, improvements and updates, see What’s New in K-State Online 8.0. You may also download a PDF of the information for printing and easy distribution to other interested faculty.

Course owners will not need to complete any additional steps following the upgrade. Courses will appear as before, but will include the version 8.0 improvements.

by Molly Small, Office of Mediated Education