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May 9: Last day to complete the CRM survey

As part of the Strategic Enrollment Management (SEM) Plan, an initiative is underway to select a Constituent Relationship Management (CRM) solution to improve the management of student relationships.

The CRM project team identified three vendors to present their product at K-State May 2 and May 8. For dates and locations of the vendor demos, view the vendor demo page. You will need to sign in with your eID and password to view the information.

If you are unable to attend either the vendor demonstrations or the technical reviews, or want to view them again, you can watch the recordings on K-State’s CRM website. You will need to sign in with your eID and password to view the recordings.

You can provide your feedback about the demos through the vendor feedback survey. The survey will be available through 5 p.m. Thursday, May 9. Survey results will be one of the items used in making a final vendor selection and will remain confidential.

To learn more about the CRM initiative, go to ksu.edu/crm.

Save the date: CRM vendor demo sessions scheduled May 2, May 8

As part of the Strategic Enrollment Management (SEM) Plan, an initiative is underway to select a university-wide Constituent Relationship Management (CRM) solution that will improve the management of student relationships. The new CRM system will be used to foster collaboration to enhance recruitment, enrollment, and student success.

Listening tours were conducted in March and April to gather feedback on the use of current CRM systems and finalize what criteria must be met when selecting a new solution. After careful consideration, the CRM project team has identified three vendors who meet the needs of K-State. CRM Vendor demonstrations are scheduled for May 2 and May 8.

For the demonstrations, the three vendors will use real-life K-State scenarios that include events and communications. During the presentations, each vendor will demonstrate the functionality of a live system from both a student and staff perspective.

For dates and locations of the vendor demos, view the vendor demo page. You will need to sign in with your eID and password to view the information.

To learn more about the CRM initiative, go to https://www.k-state.edu/crm/.

CRM listening tours

Image of Gary PrattCampus Colleagues,

Last year, our university began a mission to rethink our enrollment strategies and develop an effective foundation to grow enrollment while also promoting student success now and in the future. As a result, the Strategic Enrollment Management (SEM) Plan was developed.

The plan includes seven key themes with associated observations, goals, and actionable, prioritized strategies that are essential to boosting enrollment and student success. Data, Technology, and Systems is a critical enabler and foundational element that K-State must address and continue to monitor, assess, and enhance on an ongoing basis. Continue reading “CRM listening tours”