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Author: Ernie Perez

Reminder: How to get technology-classroom support

Posted on by Ernie Perez

iTAC’s Instructional Technology team, which supports all centrally funded technology classrooms and university computing labs, has had some staffing changes. This is a reminder about how to get assistance in these environments.

  1. For immediate assistance while in technology classrooms and studios, call the Hotline at 785-532-5798.
  2. To report non-emergency problems in a technology classroom, use the Technology Classroom Problem Report Form to submit a problem report.

More information is available at www.k-state.edu/infotech/classrooms.

24-hour study area reopens in Hale Library

Posted on by Ernie Perez

The 24-hour study area in Hale Library reopened Monday, Sept. 13, with a new look, lots of table space, Macs, wireless access, and printing capabilities. Information Technology Services has shifted computers, and six iMacs are now in that space. Laser printing is still available, and plans are to add more walk-up stations in the mix.

6 new iMacs are now in the 24-hour study area in Hale Library

Einstein Brothers Bagels shop shares the updated space, and a grand opening is set for 9 a.m. Wednesday, Sept. 15.

Dell computer purchase update

Posted on by Ernie Perez

The Dell Optiplex 360 has been discontinued. This machine was part of the discount pricing bulk-purchasing agreement negotiated in November, but is no longer available.  Dell has replaced this model with the Optiplex 380 and K-State has negotiated a price of $587. The quote number is 525847738. The following is a breakdown of the specs:

  • Processor – Core 2 Duo E7500 VT/2.93GHz, 3M, 1066MHz FSB
  • Memory – 4GB, Non-ECC, 1066MHz DDR3, 2×2GB
  • Video Card – Integrated Video, GMA 4500
  • Hard Drive – 160GB SATA 3.0GB/s and 8MB Data Burst Cache
  • Optical Drive – 16X DVD+/-RW SATA
  • Monitor  – None Included
  • Warranty – 4-Year Next Business Day Parts and Labor Onsite

For more information, contact Eric Dover, 785-532-4785, edover@k-state.edu.

Free virtual conference Dec. 3 by Campus Technology

Posted on by Ernie Perez

Thursday, Dec. 3, is the free online conference hosted by Campus Technology. Sessions will include:

  • The Ed-Tech Journey: Are We There Yet?
  • Panel Discussion: Beyond a Layering of Technology: Reforming Teaching and Learning Practice
  • Five Elements of Exceptional Technology Enhanced Learning
  • SunGard Higher Education: Helping Make Learning Happen
  • Immersive Technology Platform Standards: Sharing Your World

Continue reading “Free virtual conference Dec. 3 by Campus Technology” →

Schedule of live EDUCAUSE sessions Nov. 4-6

Posted on by Ernie Perez

The online EDUCAUSE Conference is scheduled Nov. 4-6, and K-Staters are welcome to attend the following live-streamed sessions as time allows. Length of sessions vary. Seating is available on a first-come, first-serve basis, so it’s a good idea to arrive early. No registration is needed. Further information about each session and the presenter(s) is available in the conference program.

Wednesday, Nov. 4 sessions (123 Hale Library)
9:15 a.m. Collaboration Is Strategy
11:30 a.m. Cloud Computing: Hype or Hope?
12:40 p.m. The Future of Higher Education
1:45 p.m. Incident Management
2:30 p.m. Teaching and Learning with Web 2.0 Tools
3:15 p.m. Leading the University as a “Platform”
4:15 p.m. Funding IT
4:50 p.m. The Changing Role of the CIO
Continue reading “Schedule of live EDUCAUSE sessions Nov. 4-6” →

EDUCAUSE conference sessions to be live online Nov. 4-6

Posted on by Ernie Perez

The Information Technology Assistance Center will be facilitating an instance of the online EDUCAUSE Conference scheduled Nov. 4-6. It is the next best thing to being there. Participants can choose to attend as many sessions as their schedule permits. Dates, times and location for the conference are:

  • Wednesday, Nov. 4 — 9 a.m.-5:30 p.m. in Hale 123
  • Thursday, Nov. 5 — 9 a.m.-5:30 p.m. in Hale 301
  • Friday, Nov. 6 — 9 a.m.-12:30 p.m. in Hale 123

Next week a schedule will be posted in InfoTech Tuesday covering what EDUCAUSE sessions will be streamed and available for viewing. The online conference free and open to all K-Staters.

Q/A: Cause of “more than one user” print error in labs/InfoCommons?

Posted on by Ernie Perez

After I swipe my card to print on campus, a message pops up saying that my “User ID identifies more than one user on the pharos database”. It won’t let me print anything. What does this error mean, and how can I print?

That error occurs when your ISO number (which is the number associated with your Wildcat ID Card) is incorrectly programmed in the printing system for the K-State InfoCommons and university computing labs. This can happen in various ways — letting someone borrow your card to print, getting a replacement card, or several other reasons.

Contact the IT Help Desk (214 Hale Library, 785-532-7722) to provide information to get your Wildcat ID card working properly with the system.

InfoCommons, labs printing to require Wildcat card Oct. 5

Posted on by Ernie Perez

Starting Oct. 5, students, staff, and faculty wanting to print in the K-State InfoCommons and the university computing labs will be required to swipe their Wildcat ID card for both limited free printing and pay-for-print.

Print station in the K-State InfoCommons (photo by Betsy Edwards)

Pay-for-print will be moving away from using the smart chip on the Wildcat ID card and will use the magnetic strip on the back, which is attached to student, staff, and faculty Cat Cash accounts. Continue reading “InfoCommons, labs printing to require Wildcat card Oct. 5” →

What’s new in the InfoCommons, university computing labs

Posted on by Ernie Perez
A large-screen collaborative technology cart in the K-State InfoCommons
A large-screen collaborative technology cart in the K-State InfoCommons

This summer, the university computing labs and K-State InfoCommons had several updates, including: