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Category: Videoconferencing

Zoom update required by Nov. 5

On Saturday, November 5, Zoom will implement its new Software Lifecycle Policy for all products and services. If you are running an end-of-life version after November 5, you will not be able to join meetings via the Zoom Client and will be prompted to update or join from the Web browser. Please note Zoom Room Controllers installed on UWP devices will not be included in this enforcement until May 2023.

What do I need to do?

You need to update to the latest version of Zoom. If you are unsure what version of Zoom you are using, view these step-by-step instructions on how to view your Zoom version.

To check for updates and to update your Zoom app for Windows, macOS, or Linux:

  1. First, open and sign in to the Zoom desktop app using the K-State SSO option.
  2. Click your profile picture in the upper right of the application, then select Check for Updates in the menu.

Continue reading “Zoom update required by Nov. 5”

Zoom is shutting down aging Chromebook app in Aug.

The Zoom app for Chromebooks will be officially discontinued in August. In 2020, Google shared its plans to phase out Chrome apps on all devices.

If you want to continue to use Zoom on your Chromebook, you’ll have to use the new Zoom for Chrome PWA. This is an updated version of the original app with a similar user interface and works on Chrome OS. Continue reading “Zoom is shutting down aging Chromebook app in Aug.”

Time to upgrade your Zoom

On Saturday, August 6, Zoom will retire older versions of its app. You will need to upgrade if you use Zoom version 5.3.0 or below.

If you are unsure what version of Zoom you are using, view these step-by-step instructions on how to view your Zoom version.

To check for updates and to update your Zoom app for Windows, macOS, or Linux:

  1. Open and sign in to the Zoom desktop app using the K-State SSO option.
  2. Click your profile picture in the upper right of the application, then select Check for Updates in the menu.

Continue reading “Time to upgrade your Zoom”

Meeting Owl Pro security issues have been fixed

The Meeting Owl Pro is a videoconference device used by K-State for virtual learning and meetings. The device uses cameras and microphones that capture 360-degree video and audio and automatically focus on whoever is speaking to make meetings more dynamic and inclusive.

A recently published security analysis has concluded the devices pose an unacceptable risk to the networks they connect to and the personal information of those who register and administer them.

On June 3 and June 6, Owl Labs launched patches for the most severe vulnerabilities. The updates have been published to every Meeting Owl device at K-State. However, some risks still remain. Owl Labs is currently fixing the remaining issues.

K-State Division of Information Technology is actively managing this issue and is taking proactive steps to protect the University. Depending on the device and patch status, some devices might not connect to the internet. Once the issue is entirely resolved, all devices will work as expected.

Electronic Media Services available at K-State

The Division of Information Technology’s Electronic Media Services team provides academic event video capture, live audio/video streaming, remote support of virtual events, professional media production/editing, and educational media consulting services. These professional services are available to colleges, departments, and other units at Kansas State University. Electronic Media Services include: Continue reading “Electronic Media Services available at K-State”

Electronic Media Services available at K-State

The Division of Information Technology’s Electronic Media Services team provides academic event video capture, live audio/video streaming, remote support of virtual events, professional media production/editing, and educational media consulting services. These professional services are available to colleges, departments, and other units at Kansas State University. Electronic Media Services include: Continue reading “Electronic Media Services available at K-State”

Zoom security features updated

Last summer, Zoom informed account holders that the company would be enforcing newsecurity requirements. Before the implementation date, Zoom received feedback from their educational users and decided not to universally enforce the security features. Instead, Zoom provided account administrators the ability to set their own security requirements. Currently, the security provision enforced on KSU Zoom accounts is to require the host of a meeting to sign in using K-State authentication.  After a review of the security options, K-State will be employing additional security features listed below on Jan. 11.

Require passcodes — A passcode is shared with meeting attendees so they can join a meeting.  This will be set as default for all meetings. The meeting host will have the ability to opt-out. 

Enable waiting rooms — The waiting room allows the host to control when a participant joins a meeting. Set as default for all meetings. The meeting host will have the ability to opt-out. 

Enable authentication requirements so that meeting hosts can choose to restrict access to only KSU zoom users if needed.   

See Zoom’s Webinar and Meeting Passcode page about user passcodes and Zoom’s Waiting Room page scroll to user.

Other best practices for securing Zoom meetings are available here.

 

 

Zoom: Security changes

On Monday, September 27, Zoom was scheduled to enhance security measures by requiring all meetings to have a passcode, or a waiting room enabled.

After hearing from K-State and other Zoom customers, a decision has been made by Zoom to no longer enforce this security requirement at this time. Instead, IT staff from all K-State campuses will meet to discuss our security needs and determine the best course of action. Continue reading “Zoom: Security changes”