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Author: Christine Doucette

K-State utilizing geolocation for cybersecurity

Posted on by Christine Doucette

""The internet is an incredible tool for learning and sharing information, but it also poses a cybersecurity threat. To prevent hackers from stealing your personal information, K-State uses geolocation to protect accounts from being compromised by using IP information. If any suspicious activity is detected, the user will receive an email notification with recommendations on the necessary next steps, which may include updating account passwords.

Continue reading “K-State utilizing geolocation for cybersecurity” →

Duo: Remember me for 7 days feature

Posted on by Christine Doucette

K-State uses Duo two-factor authentication to keep your personal information safe. This provides a second layer of security for your account by requiring a secondary device to verify your identity. Duo ensures that only authorized users can access your account, even if they know your password. All K-State students, faculty and staff are required to use Duo. Continue reading “Duo: Remember me for 7 days feature” →

Use Adobe Creative Cloud to create a multimedia experience

Posted on by Christine Doucette


All active K-State faculty and staff are eligible for a free Adobe Creative Cloud license, which includes Acrobat Pro DC. The Adobe Creative Cloud includes over 20 applications and services, including software for graphic design, video editing, web development, photography, mobile applications, and some optional cloud services.

You can use Adobe Creative Cloud tools to create graphics and illustrations, layouts and design pages. You can publish and share online videos.

Continue reading “Use Adobe Creative Cloud to create a multimedia experience” →

Need help? Self-help is available in the IT Knowledge Base

Posted on by Christine Doucette

The IT Knowledge Base is an online database of technology guidance with step-by-step instructions and other support information. It is designed to help K-Staters find solutions to their technology problems, including everyday computer and mobile device setup and connecting to K-State systems and resources.

The IT Service Desk keeps the knowledge base up-to-date by adding new information based on student, faculty and staff support requests.

Need help? Contact the IT Service Desk at 800-865-6143 or 785-532-7722 or via Live Chat. For in-person support, come to the IT Service Desk on the second floor of Hale Library.

Free on-campus printing

Posted on by Christine Doucette

Do you need to print something? A limited amount of free printing is available to K-State students, faculty and staff on the Manhattan campus. K-Staters get $10 of free printing during the spring and fall semesters and $5 for the summer semester. Unused balances do not carry forward to the next semester.

To print wirelessly, you must be on campus and connected to the KSU Wireless or KSU Housing network. Printers are available in computer labs, residence halls, Hale Library and the K-State Student Union. Continue reading “Free on-campus printing” →

Hub Monitor Stations available in Hale Library

Posted on by Christine Doucette

Are you working on a big project this semester and need an extra monitor? You can use one of the Hub Monitor Stations located throughout Hale Library. There are 24 stations on the second floor, six on the third floor and six on the fourth floor.

These stations provide a quick and valuable dual-monitor experience for anyone using a laptop. You can easily connect your device to a single screen using a hub monitor and a USB Type-C cable. This allows you to multitask more effectively and increase your overall productivity. The monitors are compatible with both Windows and Mac operating systems. The stations will also charge your connected device while you work.

The Hub Monitor Stations can be used during the Hale Library hours of operation.

Need help using Canvas?

Posted on by Christine Doucette

Canvas is the learning management system (LMS) that supports online learning and teaching at K-State. It includes a comprehensive knowledge base known as guides, which provide videos and step-by-step instructions.

The Canvas Student Guide will help you learn everything from submitting assignments and quizzes to communicating with your instructor. You can watch the student videos for tutorials on how to use Canvas.

The Canvas Instructor Guide has everything instructors need to know to use Canvas from creating assignments to managing course settings. There are concise instructor videos on various topics to help you learn more about Canvas.

For assistance with instructional design, contact Academic Affairs and Innovation.

IT Service Desk fall schedule

Posted on by Christine Doucette

Do you have questions? The IT Service Desk has the answers you need. Located on the second floor of Hale Library, the IT Service Desk can help with email, eIDs, passwords, Canvas, internet access, KSIS and software issues. They can also help solve computer problems or order an IT service.

IT Service Desk Hours

All Services — Phone, Live Chat and Walk-in
  • Monday – Thursday — 7:30 a.m. – 8 p.m.
  • Friday — 7:30 a.m. – 6 p.m.
  • Saturday —  1 – 5 p.m.
  • Sunday — 1 – 8 p.m.
Phone and Chat Only
  • Monday – Thursday — 8 – 10 p.m.

You can contact the IT Service Desk at 800-865-6143 or 785-532-7722 or via Live Chat. For face-to-face service, visit the IT Service Desk on the second floor of Hale Library.

Canvas: New features for the fall semester

Posted on by Christine Doucette

Canvas has introduced new features for the fall semester, including improved communication, organization, and multimedia capabilities.

Canvas now allows you to create a signature block for messages you send from your Inbox, similar to an email signature. Another communication feature is sending a notification when you edit a course announcement. Continue reading “Canvas: New features for the fall semester” →