Maintenance will be conducted on the Decisions form and workflow tool from noon on Friday, Jan. 24, until completion on Sunday, Jan. 26.
During this maintenance period, the following forms will be unavailable:
The IT Service Desk will be closed on Monday, Jan. 20, in observance of Martin Luther King Jr. Day. It will begin its spring semester schedule on Tuesday, Jan. 21.
The IT Knowledge Base is a collection of IT information in a single, easily accessible knowledge base that provides a one-stop-shop for customer self-service.
The IT Website lists IT resources and services available to K-State students, faculty and staff. The site includes cybersecurity tips, the status of services and updates on IT projects.
HRIS, KSIS and DARS will be undergoing maintenance from 12 a.m. to 4 a.m. on Sunday, Jan. 12. This maintenance is necessary to ensure the systems remain secure and up-to-date. We appreciate your patience as we work to maintain our IT systems.
Instructors can copy their final grades from Canvas to KSIS using the Copy Grades to KSIS tool in the left-hand navigation of each course in Canvas.
The fall 2024 term grades are due by 4 p.m. (if grading in Canvas) Tuesday, Dec. 17, for term courses with final exams given Monday, Dec. 9 – Friday, Dec. 13.
Grade rosters are now available for grade entry in KSIS. For step-by-step instructions, see Copy Final Grades from Canvas to KSIS. Continue reading “Copy final grades from Canvas to KSIS”
The IT Service Desk will have reduced hours during the winter break starting on December 16. The spring semester schedule will begin on January 21, 2025.
You can contact the IT Service Desk at 800-865-6143 or 785-532-7722 or via Live Chat. For face-to-face service, visit the IT Service Desk on the second floor of Hale Library.
Students, you can download all of your assignment submissions from Canvas. This includes submissions from current and concluded courses, but only those files submitted to fulfill an assignment. Please note that instructor-modified submissions, such as annotated files, are not included.
The download will also contain submissions for group assignments, even if another student in your group submitted them. Once the export process is complete, all submissions will be packaged as a ZIP file.
For step-by-step instructions, view the knowledge base article How do I download assignment submissions from all my courses?
HRIS, KSIS and DARS will be undergoing maintenance from 12 a.m. to 4 a.m. on Sunday, Dec. 8. This maintenance is necessary to ensure the systems remain secure and up-to-date. We appreciate your patience as we work to maintain our IT systems.
The IT Service Desk will have reduced hours during Thanksgiving break.
On Sunday, Nov. 24, remote services, including phone support, live chat, and service tickets, will be available from 1 p.m. to 5 p.m.
From Monday, Nov. 25, to Wednesday, Nov. 27, all services including walk-in, phone, live chat, and service tickets will be available from 8 a.m. to 5 p.m.
The IT Service Desk will be closed Thursday, Nov. 28 through Friday, Nov.29.
On Saturday, Nov. 30, remote services will be available, including phone support, live chat, and service tickets, from 1:00 PM to 5:00 PM. Regular hours for the IT Service Desk will resume on Sunday, Dec. 1.
You can contact the IT Service Desk at 800-865-6143 or 785-532-7722 or via Live Chat. For face-to-face service, visit the IT Service Desk on the second floor of Hale Library.
Continue reading “Thanksgiving break schedule for the IT Service Desk”
HRIS, KSIS and DARS will undergo maintenance from 12 a.m. to 4 a.m. on Sunday, Nov. 10. This maintenance will keep the systems secure and up to date. Thank you for your patience as we work to maintain our IT systems.
On Nov. 2, Zoom will require all users to upgrade to version 5.17.5 for Android, iOS, Linux, macOS and Windows. You can check your Zoom version in the desktop and mobile app and upgrade to the latest version as soon as possible.
Anyone trying to sign in or join a meeting/webinar using a version below 5.17.5 on or after Nov. 2 will be prompted to update Zoom to the current minimum version. If you are unable to update immediately, you can join through the web as an alternative.
Need help? Contact the IT Service Desk at 800-865-6143 or 785-532-7722 or via Live Chat. You can also visit the IT Service Desk on the second floor of Hale Library for in-person help.
Zoom has implemented a Software Quarterly Lifecycle Policy which requires a new minimum version of the software every three months. This policy ensures that all users have the necessary privacy and security updates and access to the latest features.
