Over the summer, K-State began using geolocation to assist in safeguarding accounts from being compromised by utilizing IP information on computers and mobile devices. With geolocation, users will be alerted of suspicious attempts to access K-State accounts. If suspicious activity is recognized, the user will receive an email notification of the activity with recommendations on the next steps, which could include updating account passwords.
Do you need IT help? The IT Service Desk staff can help you with your IT requests and services. Whether you need help resolving an IT incident, solving computer problems, or ordering an IT Service.
You can contact the IT Service Desk at 800-865-6143 or 785-532-7722 or via Live Chat. For face-to-face service, visit the IT Service Desk on the second floor of Hale Library. View the IT Service Desk Hours for the fall semester.
The IT Knowledge Base is a collection of technology articles, step-by-step instructions, and support information to answer technology questions or solve technology issues.
The IT Website provides valuable resources for students, faculty, and staff about IT services and projects.
Canvas is a learning management system (LMS) that supports online learning and teaching at K-State. Whether you are an experienced Canvas user or new to the LMS, learn about helpful tips and resources to help you through the semester in the Getting Started with Canvas course for students.
The course provides helpful tips and resources for the following:
The course is public, so you do not need to be enrolled in the course to participate. To view the course, click Getting Started with Canvas.
The IT Service Desk’s fall schedule begins on Sun. Aug. 20. Located on the second floor of Hale Library, the IT Service Desk staff can help you with your IT requests and services. Whether you need help resolving an IT incident solving computer problems or ordering an IT Service.
You can contact the IT Service Desk at 800-865-6143 or 785-532-7722 or via Live Chat. For face-to-face service, visit the IT Service Desk on the second floor of Hale Library.
Whether you are an experienced Canvas user or a new user, the Getting Started with Canvas Course for Instructors will provide tips and resources for the following:
The Getting Started with Canvas Course for Students has also been updated with new information, including:
Both courses are public, so you do not need to be enrolled in either course to participate.
Over the summer, the Division of Information Technology has been busy maintaining and improving technology tools and adding some new ones. Below is a highlight of some IT projects completed over the summer. To learn more about ongoing IT projects, view the IT Projects webpage.
Adobe Creative Cloud — All active K-State faculty and staff have been given free Adobe Creative Cloud license access. The Adobe Creative Cloud, including Acrobat Pro DC, has over 20 applications and services. Learn more…
CatFiles W: Drive reorganization — Storage technology has improved over the years, and security threats have increased. For those reasons, the strategic decision has been made to reorganize CatFiles. Learn more…
Geolocation — Whenever you connect to the internet with your phone, computer, or tablet, your device creates a unique identifier called an IP address. K-State can use IP-based geolocation to find the country or city when a device connects to our services and resources. Being able to verify this information is vital to avoid potential cyber threats. Learn more
Hub Monitor Stations — The Hub Monitor Stations provide a quick and valuable double monitor experience for anyone using a laptop. There are 39 Hub Monitor Stations in three pods on the second floor, six on the third floor, and six on the fourth floor of Hale Library. Learn more…
Need help? Contact the IT Service Desk at 800-865-6143 or 785-532-7722 or via Live Chat. For face-to-face service, visit the IT Service Desk on the second floor of Hale Library.
Are you looking for new ways to see and find information in your Canvas course Gradebook? Canvas now has new Enhanced Gradebook Filter functions.
Enhanced Gradebook Filters allow you to select and manage filter types used in your course Gradebook filter. A filter may be used once or saved for future use. Depending on your course is set up, you can filter the Gradebook content by assignment groups, grading periods, modules, sections, student groups, submissions, start dates, and end dates. Continue reading “Canvas: New enhanced Gradebook filters”
Effective Aug. 1, all active K-State faculty and staff will have free Adobe Creative Cloud license access. Emeritus and retired employees are not eligible. You will not need to re-download your existing apps if you previously had an Adobe Creative Cloud license through K-State.
The Adobe Creative Cloud, including Acrobat Pro DC, is a set of over 20 applications and services that allows access to a collection of software used for graphic design, video editing, web development, photography, mobile applications, and some optional cloud services. You can download individual apps or the entire suite. Continue reading “Adobe Creative Cloud free to faculty and staff Aug. 1”
Phase One of the CatFiles reorganization project (Y: Drive) was completed in 2022, and Phase Two (W: Drive) is now underway. CatFiles was the central file server at K-State for many years. Storage technology has improved over the years, and security threats have increased. For those reasons, the strategic decision has been made to reorganize CatFiles.
Archives and Records Management has partnered with the Division of Information Technology for this project. K-State Libraries is currently taking part in a pilot to help determine the best policies and procedures for this enormous undertaking that will affect 160 departments. More information will be provided about the timeline, archiving process, and storage options in the coming months.
While the long-term goal is to reduce the usage of W: Drive, all the current CatFiles W: Drive business needs must first be addressed. We appreciate your patience as we create an organization process while following the K-State’s Records Retention Policies. Continue reading “CatFiles W: Drive to be reorganized”
Zoom has implemented a Software Quarterly Lifecycle Policy requiring a new minimum version every three months—the next enforcement is Aug. 5. This policy ensures all users have the required privacy and security updates and the latest features.
On Aug. 5, Zoom will require version 5.12.2 for Android, iOS, Linux, macOS, and Windows. Users can check their Zoom version directly in the desktop client and mobile app. If the version is below 5.12.2, please upgrade to the latest version of the Zoom client as soon as possible. Continue reading “Zoom minimum version requirement Aug. 5”
