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Category: Data management

Office 365 Basic Authentication to be disabled Oct. 31

Microsoft Outlook logoMicrosoft is phasing out Basic Authentication for the higher security standards of Modern Authentication. The Modern Authentication protocols provide users more secure access to Microsoft’s systems, including K-State email. When Microsoft’s mandated Basic Authentication disablement occurs, any email application that uses Basic Authentication will no longer work properly. Therefore, if you are using Basic Authentication, you must update your authentication to send and receive your email. For more information from Microsoft on this change, please review the relevant Microsoft Blog.

What do I need to do?

If you are using the latest version of Outlook on the web, desktop, or mobile, you do not need to do anything because you already use Modern Authentication.

Modern Authentication is supported in:

  • All up-to-date Outlook versions on any platform.
  • Current hardware/software versions of Apple devices (iOS 11 or later, iPad 13.1 or later, and macOS 10.14 or later) support Modern Authentication natively in the built-in email app (Mail).
  • Current hardware/software versions of Android devices running the Gmail app support Modern Authentication.

Continue reading “Office 365 Basic Authentication to be disabled Oct. 31”

Reminder: Personal CatFiles/Y: Drive to be retired this fall

CatFiles, or the Y: Drive, is the central file server at K-State. Catfiles is a network storage location used by faculty and staff for storing K-State work-related files.

K-State is actively reducing our reliance on CatFiles. However, faculty and staff need to review their files stored on the Y: Drive, determine if the information is still required or relevant, and move those files to OneDrive during September. If you no longer need the files stored on the Y: Drive, simply delete those files and do not move them to OneDrive. Continue reading “Reminder: Personal CatFiles/Y: Drive to be retired this fall”

When to use K-State’s VPN

K-State’s Virtual Private Networking (VPN) is GlobalProtect. The VPN should be used when accessing protected proprietary and confidential data and campus resources when working offsite. From off-campus, use the VPN to remotely connect to campus resources securely.

Continue reading “When to use K-State’s VPN”

Personal CatFiles/Y: Drive to be retired this fall

CatFiles, or the Y: Drive, is the central file server at K-State. Catfiles is a network storage location used by faculty and staff for storing K-State work-related files.

K-State is actively reducing our reliance on CatFiles. However, faculty and staff need to review their files stored on the Y: Drive, determine if the information is still required or relevant, and move those files to OneDrive during September. If you no longer need the files stored on the Y: Drive, simply delete those files and do not move them to OneDrive. Continue reading “Personal CatFiles/Y: Drive to be retired this fall”

TeamDynamix now being used by K-State

TeamDynamix replaces ServiceNow for IT Support and a new way to request help at K-State. With TeamDynamix in place, K-Staters will have a more user-friendly, cohesive experience while searching for information or requesting assistance from IT.

TeamDynamix provides easy access to IT services, knowledge base articles, and project portfolios. Use K-State’s IT Website to search, find, and request technology-related information.

You may notice changes in the following areas: IT Website, IT Knowledge Base, and IT Service Desk (formerly IT Help Desk). To learn more about using TeamDynamix, view the Division of IT website demo and the TeamDynamix demo. Continue reading “TeamDynamix now being used by K-State”

K-State implements a new contract lifecycle management system

Kansas State University has partnered with Cobblestone Software to transform procurement and contracting activities at the university by implementing a contract lifecycle management system, or CLM.

An in-depth analysis of the procurement contracting processes highlighted the need to modernize contracting processes across the institution. As a result, the Division of Financial Services implemented a contract lifecycle management system with strategic investment fund support to improve the contracting process. Continue reading “K-State implements a new contract lifecycle management system”

TeamDynamix now being used by K-State

TeamDynamix replaces ServiceNow for IT Support and a new way to request help at K-State. With TeamDynamix in place, K-Staters will have a more user-friendly, cohesive experience while searching for information or requesting assistance from IT.

TeamDynamix provides easy access to IT services, knowledge base articles, and project portfolios. Use K-State’s IT Website to search, find, and request technology-related information.

You may notice changes in the following areas: IT Website, IT Knowledge Base, and IT Service Desk (formerly IT Help Desk).

IT Website

The website has a new look and feel that makes it easier to find information with an overall improved user experience, including:

  • Simplified and easier to navigate layout
  • Instant access to updated information
  • Enhanced communication about training opportunities
  • Integration with TeamDynamix for IT Service and Project Management

IT Knowledge Base

Collecting all IT information in a single, easily accessible knowledge base provides a one-stop-shop for customer self-service, including:

  • Timely information
  • Enhanced search capabilities
  • Improved accessibility

IT Service Desk

The IT Service Desk, formerly known as the IT Help Desk, uses TeamDynamix to improve the customer service experience, including:

  • Increased efficiency when addressing and resolving IT service requests and tickets
  • Improved problem-solving and decision making
  • Updated knowledge base providing self-help capabilities
  • Enhanced collaboration between IT Service Desk and K-Staters for real-time support

TeamDynamix is an essential step toward the Division of Information Technology achieving its goal of providing a modern, scalable network and computing infrastructure for K-State. To learn more, view K-State’s IT Strategic Plan.

To learn more about using TeamDynamix, view the Division of IT website demo and the TeamDynamix demo.

June 17: Advanced Features of Qualtrics

rvsu“Exploring Advanced Features of Qualtrics” is scheduled 1:30–3:30 p.m. Friday, June 17, online on Zoom. All students, faculty, and staff who use this research suite are welcome to attend.

The Qualtrics tool that powers K-State Survey is one of the most sophisticated online survey and research tools on the market. At K-State, it is used for research, teaching assessment, event registration, large-scale policy compliance trainings, late TEVAL evaluations, and more. There is also an integration from Qualtrics to NVivo for direct access to online survey data for qualitative and mixed methods analysis.

Continue reading “June 17: Advanced Features of Qualtrics”

Reminder: TeamDynamix is coming June 6

On June 6, the Division of Information Technology will begin using TeamDynamix to transform the IT experience at K-State. TeamDynamix is a cloud-based platform that K-State will be using to manage enterprise-level IT service management, projects, and portfolios. 

With TeamDynamix in place, K-Staters will have a more user-friendly, cohesive experience while searching for information or requesting help from IT.  You may notice changes in the following areas: IT Website, IT Knowledge Base, and IT Service Desk (formerly IT Help Desk). Continue reading “Reminder: TeamDynamix is coming June 6”

TeamDynamix is coming June 6

On June 6, the Division of Information Technology will begin using TeamDynamix to transform the IT experience at K-State. TeamDynamix is a cloud-based platform that K-State will be using to manage enterprise-level IT service management, projects, and portfolios. 

With TeamDynamix in place, K-Staters will have a more user-friendly, cohesive experience while searching for information or requesting help from IT.  You may notice changes in the following areas: IT Website, IT Knowledge Base, and IT Service Desk (formerly IT Help Desk). Continue reading “TeamDynamix is coming June 6”