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IT News

Category: Networks and connections

Connecting to the correct wireless network

Posted on by Christine Doucette

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K-State provides wireless network services (Wi-Fi) for university students, faculty, staff and guests and has three primary wireless networks to which they may connect:

  • KSU Wireless — A secure network for current students, faculty and staff not living in residence halls or the Jardine Apartments.
  • KSU Housing — A secure network for residence halls and the Jardine Apartments residents.
  • KSU Guest — Campus visitors can use this network, which has NO security and does not require an eID/password.

Continue reading “Connecting to the correct wireless network” →

Reconnect to the KSU Wireless networks when you return to campus

Posted on by Christine Doucette

""The Division of Information Technology has made improvements to the KSU Wireless Network infrastructure. Therefore, as you return to the K-State campuses, you will need to remove or “forget” your current K-State wireless connection and create a new one for your phones, tablets, laptops, and computers.

If you need help to connect to the wireless networks, view the Connect to K-State wireless networks knowledge base article. Continue reading “Reconnect to the KSU Wireless networks when you return to campus” →

Reconnect to the KSU Wireless networks when you return to campus

Posted on by Christine Doucette

""The Division of Information Technology has made improvements to the KSU Wireless Network infrastructure. Therefore, as you return to the K-State campuses, you will need to remove or “forget” your current K-State wireless connection and create a new one for your phones, tablets, laptops, and computers.

If you need help to connect to the wireless networks, view the Connect to K-State wireless networks knowledge base article. Continue reading “Reconnect to the KSU Wireless networks when you return to campus” →

Opportunities for networking among IT professionals

Posted on by Division of Information

For those who work in information technology units across campus, there are two opportunities to collaborate with individuals in similar positions:

  • IT Collaboration
  • Sys Admins

IT Collaboration meets at 9 a.m. on Wednesday mornings via Zoom. The group discusses upcoming changes occurring in IT systems and the impact those changes have on campus. Also discussed are ways to collaborate, security-related issues, planned outages, change freeze timelines, and more. If you are interested and would like to join the conversation, email rob@ksu.edu who will add your name to the listserv list.

Sys Admins meets at 11 a.m. on the third Wednesday of every month. The Sys Admins meeting provides a forum to share systems and services offered throughout campus, provide creative solutions to IT problems, collaborate on IT-related issues, serve as testers for unit and campuswide rollouts and provide an open forum to discuss all things IT. System Admins recently collaborated on the migration to One Drive from Catfiles. To join, email sgsax@ksu.edu who will add your name to the listserv list.

Both meetings provide opportunities to get to know IT staff from across campus and learn from each other. Please consider joining these groups.

VPN transition extended to spring 2020

Posted on by Division of Information

GlobalProtect logoOn Nov. 14, the AnyConnect VPN was scheduled to be retired. For the last several months, K-Staters who use AnyConnect were asked to switch to GlobalProtect for their VPN needs. To allow VPN users more time to make the transition, the deadline has been extended to spring 2020.

VPN users are encouraged to switch to Global Protect now and not wait until spring 2020. GlobalProtect is currently available for both Mac and Windows platforms.

At this time, GlobalProtect is only available for use with laptops and desktops. If you install GlobalProtect now on your smartphone or tablet, you will get the error “GlobalProtect is not licensed for this feature or device” when you try to log in. GlobalProtect will be available for Linux computers, smartphones, and tablets during Spring 2020.

Installation instructions

If you have any questions, contact the IT Help Desk, 785-532-7722, email helpdesk@ksu.edu.

For more information about the VPN visit: https://www.k-state.edu/its/security/secure-data/vpn/

Reminder: VPN users need to switch to GlobalProtect by Nov. 14

Posted on by Cathy Rodriguez

GlobalProtect logoOn November 14, the AnyConnect VPN will be retired. K-Staters who use AnyConnect as their VPN client need to switch to GlobalProtect.

GlobalProtect is currently available for both Mac and Windows platforms. GlobalProtect will be available later this year for Linux computers, smartphones, and tablets.

Installation instructions

For more information about the VPN visit: https://www.k-state.edu/its/security/secure-data/vpn/

VPN users need to switch to GlobalProtect

Posted on by Division of Information

GlobalProtect logoK-Staters who use AnyConnect as their VPN client need to switch to GlobalProtect. AnyConnect will be retired on November 14.

A Virtual Private Network (VPN) allows you to remotely access campus resources securely over the internet. By connecting to K-State’s VPN, you assure that the data you transmit or receive will be secure between your computer and K-State.

With GlobalProtect, K-Staters will have a better user experience when using a VPN and no longer need to choose the VPN Group as you did with AnyConnect. When you sign in with your eID and password, you will automatically be placed in the correct group.

GlobalProtect is currently available for both Mac and Windows platforms. GlobalProtect will be available later this year for Linux computers, smartphones, and tablets.

Installation instructions

To learn more about the new VPN, view K-State’s VPN webpage.

Border firewall replacement rescheduled for Monday, August 14

Posted on by Rebecca Gould

K-State Information Technology Services rescheduled the border firewall replacement for 12:01-6 a.m. Monday, August 14. The university’s Polytechnic and Olathe campuses will experience the same outage as the Manhattan campus.

This will disrupt all campus connections to the internet and will impact anyone on the campus network attempting to connect to services off campus as well as anyone off campus trying to connect to services hosted on campus.

If you experience connectivity problems at or after 8 a.m on Monday morning, please contact the IT Help Desk at 785-532-7722 or by email — as available — at helpdesk@k-state.edu. Updates will be posted periodically as available throughout the maintenance period to the IT Status Page.

Information Technology Services to replace border firewall

Posted on by Anthony Phillips

K-State Information Technology Services will replace the firewall at the campus border from 12:01-6 a.m. Thursday, Aug. 10. The university’s Polytechnic and Olathe campuses will experience the same outage as the Manhattan campus.

This will disrupt all campus connections to the internet and will impact anyone on the campus network attempting to connect to services off campus as well as anyone off campus trying to connect to services hosted on campus.

If you experience connectivity problems at or after 8 a.m. Thursday, Aug. 10, please contact the IT Help Desk at 785-532-7722 or by email — as available — at helpdesk@k-state.edu. Progress updates will be posted periodically as available throughout the maintenance period to the IT Status Page.