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IT News

Category: Services and support

Duo: April 2 enrollment deadline for faculty/staff Group 5

by Information Technology Services

Members of Duo enrollment Group 5 will receive their enrollment email on Tuesday, March 19, with an enrollment deadline Tuesday, April 2.

K-State password + Duo (second-layer security) = Access

Continue reading “Duo: April 2 enrollment deadline for faculty/staff Group 5”

Duo: March 12 enrollment deadline for faculty/staff Group 4

by Information Technology Services

Members of Duo enrollment Group 4 will receive their enrollment email on Tuesday, Feb. 26, with an enrollment deadline Tuesday, March 12.

K-State password + Duo (second-layer security) = Access

Continue reading “Duo: March 12 enrollment deadline for faculty/staff Group 4”

Duo: Feb. 12 enrollment deadline for faculty/staff Group 2

To facilitate implementation of Duo, faculty/staff have been assigned to Duo enrollment groups. Members of Group 2 will receive their enrollment email on Tuesday, Jan. 29, with an enrollment deadline Tuesday, Feb. 12.

K-State password + Duo (second-layer security) = Access

Continue reading “Duo: Feb. 12 enrollment deadline for faculty/staff Group 2”

Duo, new IT security layer, has Jan. 29 enrollment deadline for faculty/staff Group 1

As President Myers announced last week, K-State is using a second layer of security called Duo for the university’s online applications and systems, in addition to eID/password sign-in.

K-State password + Duo (second-layer security) = Access

To facilitate implementation, faculty/staff have been assigned to Duo enrollment groups. Members of Group 1 will receive their enrollment email on Tuesday, Jan. 15, with an enrollment deadline Tuesday, Jan. 29.

For security reasons, group lists and enrollment timelines will not be made public. Continue reading “Duo, new IT security layer, has Jan. 29 enrollment deadline for faculty/staff Group 1”

Grad students and advisers: ETDR walk-in help sessions Nov. 6-16

The fall semester deadline is 5 p.m. Friday, Nov. 16 for submitting ETDRs (electronic theses, dissertations, and reports) to the Graduate School.  All ETDRs must be submitted as PDFs through the K-REx repository system.  Use the resources below to help finish by the deadline.

Walk-in ETDR help sessions Nov. 6-16

  • Nov. 6 (Tue) — 5-7 p.m.
  • Nov. 7 (Wed) — 4-6 p.m.
  • Nov. 9 (Fri) — 3-5 p.m.
  • Nov. 13 (Tue) — 5-7 p.m.
  • Nov. 15 (Thu) — 5-7 p.m.
  • Nov. 16 (Fri) — 1-5 p.m.

All sessions are in the Media Center in Seaton Hall, Room 1 (basement level). The center has Windows and Mac computers, scanners, Microsoft Office suite, and Acrobat Pro software to fix problems with PDF conversion.  Continue reading “Grad students and advisers: ETDR walk-in help sessions Nov. 6-16”

Scantron machine available in Union 

A Scantron machine is now available for use in the K-State Union; located just outside the Cat’s Pause Lounge.   

Scantron Machine outside Cat Pause Lounge

A machine was purchased because of the losses of two scantron machines during the Hale Library fire.  It can be used to scan student answers for uploading to the related quizzes and tests in Canvas.

Faculty should bring a USB drive to load files because the computer attached to the Scantron machine does not currently have a working network connection. 

Use of the Scantron machine is limited to the hours the IT Help Desk is open.  The current times are: 

  • Monday – Thursday – 8 a.m.-8 p.m. (excluding holidays) 
  • Friday – 8 a.m.-6 p.m. 
  • Saturday – 1-5 p.m. 
  • Sunday – 1-8 p.m. 

For questions about Scantron operation or use, please contact the IT Help Desk at 785-532-7722 or helpdesk@ksu.edu. 

Update from ITS regarding restoring services

Information Technology Services (ITS) continues to work to recover from the Hale Library fire which damaged the K-State main data center and displaced about 30% of ITS staff. Electrical power has been re-connected to the data center as of Mon., June 18. Not all equipment is fully operational due to moisture damage. Nearly all systems and services are online now, but the stressed equipment may fail causing periodic outages.

Daily operational and project work is being evaluated to refocus resources to continue the recovery efforts. For the next 8-10 weeks, you might experience increased response times and project delays as most efforts are directed toward being prepared to support the campus community for the beginning of Fall semester.