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Author: Christine Doucette

Zoom minimum version requirement May 6

Posted on by Christine Doucette

Zoom has implemented a Software Quarterly Lifecycle Policy requiring a new minimum version every three months—the next enforcement is May 6. This policy ensures all users have the required privacy and security updates and the latest features.

On May 6, Zoom will require versions 5.11.3 (iOS and Linux) and 5.11.4 (Windows, macOS, and Android). Users can check their Zoom version directly in the desktop client and mobile app. If the version is below 5.11.3, please upgrade to the latest version of the Zoom client as soon as possible. Continue reading “Zoom minimum version requirement May 6” →

Records and Information Management month: email records management

Posted on by Christine Doucette

As part of Records and Information Management Month, the Division of Information Technology and K-State Libraries share information about various records and information management topics. This week’s focus is on email records.

Every K-State employee is individually responsible for handling and maintaining records (including University email and other electronic records) under University policy and requirements. Emails are records that may contain evidence of official University actions, decisions, approvals, or transactions. Email is subject to statutes of the State of Kansas, KSA 45-401 through 45-414, which applies to preserving and destroying records.

Email Records Frequently Asked FAQs provide guidance for creating, managing, archiving, and deleting emails. In addition, retention periods are listed on the Records Retention Schedule.

Continue reading “Records and Information Management month: email records management” →

Need help? Self-help is available in the IT Knowledge Base

Posted on by Christine Doucette

The IT Knowledge Base is a published collection of documentation that includes answers to frequently asked questions, how-to guides, and troubleshooting instructions. The Knowledge Base is designed to make it easy for K-Staters to find solutions to their problems without asking for help.

Collecting all IT information in a single, easily accessible knowledge base provides a one-stop-shop for customer self-service, including:

  • Timely information
  • Enhanced search capabilities
  • Improved accessibility

Need help? Contact the IT Service Desk at 800-865-6143 or 785-532-7722 or via Live Chat. For face-to-face service, visit the IT Service Desk on the second floor of Hale Library.

University Computing Labs

Posted on by Christine Doucette

Do you need to use a computer? Many options are available at the computing labs across K-State’s Manhattan campus.

  • Cardwell Hall Math/Physics Library — Room 105
  • College of Business Admin. — Rooms: 1052, 1053, 3112, 3114, and 3121
  • Dickens Hall — Room 001
  • Hale Library — Located on the first, second, third, and fourth floors
  • K-State Student Union — First floor
  • Paul Weigel Library of AP Design — Room 1128, Regnier Hall
  • Sunderland Foundation Innovation Lab — First floor, Hale Library

Continue reading “University Computing Labs” →

Records and Information Management month: data storage guidelines

Posted on by Christine Doucette

As part of Records and Information Management Month, the Division of Information Technology and K-State Libraries share information about various records and information management topics. This week’s focus is on data storage guidelines.

As part of the State of Kansas, Kansas State University is governed by statutes defining records retention requirements. State laws prohibit destroying or disposing of government records except as authorized by law or applicable retention and disposition schedules. To learn more, view What is a record?

Continue reading “Records and Information Management month: data storage guidelines” →

Duo student enrollment continues through April

Posted on by Christine Doucette

K-State student enrollment in Duo began in February and should be complete before the end of April. During the enrollment process, students are randomly added to enrollment groups. When you receive your enrollment email, follow the instructions, enroll in Duo, and set up your authentication device.

You need to complete your enrollment within two weeks of receiving the email. Enrollment usually takes less than five minutes and requires a laptop or desktop computer and a mobile device for self-enrollment. For step-by-step enrollment instructions, view the Duo Enrollment Guide.

Thank you, students, for enrolling before your deadline expires. Because of your diligence, the enrollment process will be completed before finals. Once you have enrolled in Duo, you will continue to have the extra layer of security for as long as you remain a student at K-State.

Need help enrolling in Duo? Contact the IT Service Desk at 800-865-6143 or 785-532-7722 or via Live Chat. For face-to-face service, visit the IT Service Desk on the second floor of Hale Library.

Records and Information Management month: transitory records

Posted on by Christine Doucette

As part of Records and Information Management Month, the Division of Information Technology and K-State Libraries share information about various records and information management topics. At K-State, we have many transitory records in paper, audio, electronic, or other formats. This article focuses on defining the types of transitory records and how to dispose of the records properly.

Examples of Transitory Records

  • Announcements and notices of a general nature
  • Drafts
  • Convenience or duplicate copies
  • Messages where the information has no operational value
  • Superseded lists
  • Publications that are obsolete replaced, or otherwise no longer useful
  • Blank forms

Continue reading “Records and Information Management month: transitory records” →

Records and Information Management month: devices and accounts

Posted on by Christine Doucette

As part of Records and Information Management Month, the Division of Information Technology and K-State Libraries will share information about various records and information management topics. This article for Records and Information Management Month (RIM) will focus on PPM 3091: Use of University Mobile Devices, Personal Devices, and Account Policy.

Mobile computing is an increasing part of everyday life; as devices become ubiquitous and more powerful, the complexity of tasks achieved away from the office on mobile devices grows. As the capabilities increase, so does the need to adhere to security protocols. Continue reading “Records and Information Management month: devices and accounts” →

Records and Information Management month: What is a record?

Posted on by Christine Doucette

As part of Records and Information Management Month, the Division of Information Technology and K-State Libraries will share information about various records and information management topics. This article focuses on defining a record and explaining the different types of records created within an organization.

What is a record?

Records are the information you create and maintain while doing your job. Records can be in any media, including paper, magnetic tape, and optical disks. Work-related records, including emails that you produce in your home and on your personal home computers, are still the property of K-State. Your records are unique to K-State and are evidence of who you are and what you do.

The most effective way to know what records you have is to conduct a comprehensive inventory, including records in electronic systems and in all locations. An inventory is the first step in developing a formal records management program. Continue reading “Records and Information Management month: What is a record?” →