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Author: Christine Doucette

Zoom minimum version requirement Feb. 3

Posted on by Christine Doucette

On Feb. 3, Zoom will require version 5.14.5 for Android, iOS, Linux, macOS, and Windows. Users can check their Zoom version directly in the desktop client and mobile app. If the version is below 5.14.5, please upgrade to the latest version of the Zoom client as soon as possible.

Zoom has implemented a Software Quarterly Lifecycle Policy requiring a new minimum version every three months. This policy ensures all users have the required privacy and security updates and the latest features. Continue reading “Zoom minimum version requirement Feb. 3” →

Need help? Contact the IT Service Desk

Posted on by Christine Doucette

Need help? The IT Service Desk staff can help you with your IT requests and services. Whether you need help resolving an IT incident, solving computer problems, or ordering an IT Service.

You can contact the IT Service Desk at 800-865-6143 or 785-532-7722 or via Live Chat. For face-to-face service, visit the IT Service Desk on the second floor of Hale Library. View the IT Service Desk Hours for the spring semester.

Continue reading “Need help? Contact the IT Service Desk” →

IT Service Desk closed Jan. 15

Posted on by Christine Doucette

The IT Service Desk will be closed on Monday, Jan. 15, during the Martin Luther King holiday. For those who need assistance, you can access the IT Knowledge Base. The IT Knowledge Base is a collection of all IT information in a single, easily accessible knowledge base that provides a one-stop-shop for customer self-service. The IT Service Desk will resume its regular operating hours on Tuesday, Jan. 16.

Located on the second floor of Hale Library, the IT Service Desk staff can help you with your IT requests and services. Whether you need help resolving an IT incident, solving computer problems, or ordering an IT Service. Continue reading “IT Service Desk closed Jan. 15” →

Sunderland Foundation Innovation Lab winter break schedule

Posted on by Christine Doucette

The Sunderland Foundation Innovation Lab will have reduced hours during K-State’s winter break.

The Lab will begin the winter break schedule on Dec. 16, and will be open from 8:00 a.m. – 5 p.m. Monday through Friday and closed on Saturdays through Jan. 19, 2024. Regular hours will resume for the spring semester on Jan. 20, 2024. Continue reading “Sunderland Foundation Innovation Lab winter break schedule” →

Download your assignment submissions from Canvas

Posted on by Christine Doucette

Students, you can download all your assignment submissions in Canvas. Submissions are for current and concluded courses and only include files submitted to fulfill an assignment; they do not include any submissions modified by instructors, such as annotated submissions.

The download also includes submissions for group assignments, even if another student in your group made the submission. Submissions are downloaded as a ZIP file when the export has finished generating.

For step-by-step instructions, view the knowledge base article How do I download assignment submissions from all my courses?

Copy final grades from Canvas to KSIS

Posted on by Christine Doucette

Instructors can copy their final grades from Canvas to KSIS with the Copy Grades to KSIS tool located in the left-hand navigation of each course in Canvas.

Grades for the fall 2023 term are due by 5 p.m., Tue. Dec. 19 or 4 p.m. (CDT) if grading in Canvas.

Grade rosters are now available in KSIS for grade entry. For step-by-step instructions, see Copy Final Grades from Canvas to KSIS. Continue reading “Copy final grades from Canvas to KSIS” →

Mediasite unavailable during Dec. 21 maintenance

Posted on by Christine Doucette

Mediasite, the university’s centrally supported video management solution, will undergo maintenance from 12 a.m. – 5 p.m., Thursday, Dec. 21. Publishing, playback, and management functions will be largely unavailable throughout the day as the maintenance proceeds. The Division of Information Technology thanks you for your patience and understanding while this important work is performed.

Continue reading “Mediasite unavailable during Dec. 21 maintenance” →

Darci Pottroff retirement reception on Dec. 15

Posted on by Christine Doucette

A retirement celebration will honor Darci Pottroff, Director of Application Services for the Division of Information Technology, from 2:30-4:30 p.m. on Friday, Dec. 15, in the Cottonwood Room of the K-State Student Union.

Please join us as we celebrate Darci’s 33 years of service to K-State. Cards can be sent to Darci Pottroff, c/o Kelly Moon, 116 Unger Complex,  2323 Anderson Ave., Manhattan, KS 66502.