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Author: Division of Information

Qualtrics removing Classic Reports feature

Posted on by Division of Information

Qualtrics is removing the Classic Report feature because of the availability of Advanced Reports. According to Qualtrics, “Advanced reports has a new simplified user experience, better application performance, and increased stability in report generation.”

After March 31, 2021, K-Staters will lose access to any reports which were created using Classic Reports, including scheduled “share” emails and public reports (URLs).

If you have not already done so, Qualtrics Help suggests you rebuild reports on the Advanced Reports platform. Or you can download a copy of the Classic Reports as .qrf and re-upload into the active survey to continue collecting information. [File -> Export to QRF]

If you want a static copy of the report, you can download a PDF copy of any existing reports created using Classic Reports. [Share -> Download PDF]

View Classic Reports in your account:

  1. From your project/survey, click the Reports tab.
  2. Select the Reports section.
  3. Select View Classic Reports.
  4. Download the report if desired.

Continue reading “Qualtrics removing Classic Reports feature” →

Automatically import your Zoom Cloud Recordings into Mediasite

Posted on by Division of Information

A new integration between the Zoom Cloud and Mediasite will make it easier to bring Zoom Cloud recordings into K-State’s Mediasite video platform.

When scheduling a Zoom meeting, you can specify the meeting’s cloud recording be automatically imported into your MyMediasite Drafts folder. The integration works with one-time as well as recurring meeting schedules. It is useful to instructors who conduct their classes on Zoom and upload the recordings in Mediasite for their Canvas courses.

HOW TO: Automatically Import a Zoom Cloud Recording Continue reading “Automatically import your Zoom Cloud Recordings into Mediasite” →

Feb. 15: Microsoft Teams L200 training

Posted on by Division of Information

Teams logoMicrosoft Teams L200 training is scheduled 2-3:30 p.m. Monday, Feb. 15. The session will be presented in Microsoft Teams.

Microsoft Teams is the hub for teamwork in Microsoft 365 that combines video meetings, persistent conversations, file storage, and applications together in one place. Teams allows people to communicate more effectively and work better together. 

Enroll in these sessions in HRIS so the training can be recorded in your training summary. See the instructions on how to enroll through HRIS.

Join the Teams session

Training objectives:

  • Revisit application navigation to fortify understanding and introduce advanced features.
  • Deep dive into integration with Microsoft 365 and third-party apps (e.g., Tabs, Apps, Bots).
  • In-depth look at SharePoint Online integration and document collaboration
  • Best practices for pre-meeting, meeting, and post-meeting.
  • Utilize best practices for increasing response rates and managing notifications.
  • Use Command/Search bar to navigate and find content more quickly.

If you have any questions, contact the IT Help Desk (helpdesk@ksu.edu).

IT Update: Feb. 2021

Posted on by Division of Information

The Division of Information Technology staff wasn’t worried about seeing their shadows. Instead, the staff has been busy with new projects, old projects, maintaining systems, and providing support. A few statistics for the first two weeks of the spring semester: 142,972 views of 5,649 Mediasite presentations. For Zoom during the same time period, K-State held over 26,000 meetings with 255,392 participants.

The Data Analytics Project to create an enterprise data store or data warehouse launched in late January. Listening sessions are being scheduled now.

K-State IT policies in Chapter 3400 of the K-State Policy and Procedure manual are being reviewed and updated. View the IT Policy Review Process for more information.

Continue reading “IT Update: Feb. 2021” →

Live Transcription feature now available in Zoom

Posted on by Division of Information

Zoom now has a new “Live Transcription” feature which was enabled on K-State’s account on Jan. 25. Zoom Live Transcripts provides live automatic speech recognition transcripts in real-time for meetings and webinars.

The host of a meeting or webinar must enable the feature in their profile settings. Participants will be notified if Zoom Live Transcripts have been turned on for the meeting or webinar. Participants can choose whether or not to view the transcripts.

See the Zoom Live Transcripts knowledge base article for instructions on how to use this feature. If you have any questions, contact the IT Help Desk (helpdesk@k-state.edu).

NOTE: Zoom or Microsoft Teams automatic transcription provides value for all meetings, however, this feature is not a replacement for an accommodation. Meetings, classes or webinars that include one or more individuals with documented reasonable accommodations by the Student Access Center or Human Capital Services (such as remote real-time captioning or closed captioning) must include a live captioner and other accommodations as documented. Automatic transcription is not as reliable as professional services.

Preparing to receive your SPARK laptop

Posted on by Division of Information

The Division of Information Technology (IT) is in the process of distributing the laptops that were made available due to SPARK (Strengthening People and Revitalizing Kansas) funds. In preparation for the distribution, employees who receive technical support from IT Client Services are asked to back up their files on OneDrive.

Basic information about OneDrive, including an overview and short video, is available from What is OneDrive on the Microsoft support site.

Sync files with OneDrive is another important tutorial to review before receiving your laptop.

Backing up your data to OneDrive will make the equipment switch over easier due to the number of faculty and staff working from home. The new laptop can be set up, and OneDrive will automatically sync your data to your new device.

These tutorials are also available on the Office 365 website under OneDrive.

New GlobalProtect app

Posted on by Division of Information

On Nov. 12, 2020, Apple released its latest operating system, macOS Big Sur. The Division of Information Technology (IT) has been waiting to release an update of the GlobalProtect (VPN) app that supports Big Sur. An issue has been reported when using chromium-based browsers like Google Chrome. The browser experiences connection reset before proceeding to some sites. IT is working with Palo Alto (GlobalProtect vendor) to resolve this issue. Continue reading “New GlobalProtect app” →

Phishing scam: annual mailbox verification

Posted on by Division of Information
Bad actors are constantly trying to steal your personal data. A recent scam that K-State is seeing is an email asking you to verify your mailbox by providing your social security number. Never provide your personal information that is requested in an email.
scam email example - annual mailbox verification

Stay up-to-date on the scams targeting K-State by checking the K-State Scams blog. Also, it’s a good idea to check the Federal Trade Commission (FTC) Scam Alerts site for a list and descriptions of the latest scams.

If you have any questions about potential scams, contact the IT Help Desk (helpdesk@k-state.edu).

 

IT Update: Jan. 2021

Posted on by Division of Information

The Division of Information Technology staff is back from the holiday break and diligently preparing for the spring semester.

Our largest project is the opening of Hale Library on Jan. 25 after a 32-month absence. Staff are working on cabling and switching throughout Hale. Public computers and printers are being installed. Furniture installers are building cubicles, and IT staff will begin returning to offices in Hale following COVID-19 guidelines.

Core infrastructure upgrades on the Polytechnic campus will be completed by Jan. 16. This upgrade provides the necessary platform for creating a 10GB campus backbone in future upgrade phases.
Continue reading “IT Update: Jan. 2021” →

Zoom security features updated

Posted on by Division of Information

Last summer, Zoom informed account holders that the company would be enforcing new  security requirements. Before the implementation date, Zoom received feedback from their educational users and decided not to universally enforce the security features. Instead, Zoom provided account administrators the ability to set their own security requirements. Currently, the security provision enforced on KSU Zoom accounts is to require the host of a meeting to sign in using K-State authentication.  After a review of the security options, K-State will be employing additional security features listed below on Jan. 11.

Require passcodes — A passcode is shared with meeting attendees so they can join a meeting.  This will be set as default for all meetings. The meeting host will have the ability to opt-out. 

Enable waiting rooms — The waiting room allows the host to control when a participant joins a meeting. Set as default for all meetings. The meeting host will have the ability to opt-out. 

Enable authentication requirements so that meeting hosts can choose to restrict access to only KSU zoom users if needed.   

See Zoom’s Webinar and Meeting Passcode page about user passcodes and Zoom’s Waiting Room page scroll to user.

Other best practices for securing Zoom meetings are available here.