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Category: Howto and tips

Need help? Self-help is available in the IT Knowledge Base

Posted on by Christine Doucette

The IT Knowledge Base is an online database of technology guidance with step-by-step instructions and other support information. It is designed to help K-Staters find solutions to their technology problems, including everyday computer and mobile device setup and connecting to K-State systems and resources.

The IT Service Desk keeps the knowledge base up-to-date by adding new information based on student, faculty and staff support requests.

Need help? Contact the IT Service Desk at 800-865-6143 or 785-532-7722 or via Live Chat. For in-person support, come to the IT Service Desk on the second floor of Hale Library.

Need help? Self-help is available in the IT Knowledge Base

Posted on by Christine Doucette

The IT Knowledge Base is an online database of technology guidance with step-by-step instructions and other support information. It is designed to assist K-Staters in finding solutions to their technology problems, including everyday computer and mobile device setup and connecting to K-State systems and resources.

The IT Service Desk keeps the knowledge base up-to-date by adding new information based on student, faculty, and staff support requests.

Need help? Contact the IT Service Desk at 800-865-6143 or 785-532-7722 or via Live Chat. For face-to-face service, visit the IT Service Desk on the second floor of Hale Library.

Canvas: Get step-by-step help with Canvas Guides

Posted on by Christine Doucette

Do you need help using Canvas? Students and Instructors can use the Canvas Guides to find answers to common questions about Canvas. The Canvas Guides provide step-by-step instructions on how to use Canvas, including screen captures and videos. You can access the Student or Instructor versions of the Canvas Guides by going to the Help tab on the left-hand side of Canvas.

Continue reading “Canvas: Get step-by-step help with Canvas Guides” →

July 28: Intro to ETDR Templates

Posted on by Shalin Hai-Jew

Are you a master’s or doctoral student? If so, it is likely that you will be conducting research as part of your studies. At some point, you may be writing a thesis, report, or dissertation to record your work to share with the profession and the world. K-State has made templates available (in Microsoft Word and LaTeX) for students to use to ensure that they include all required information in the proper formatting and have navigable documents.

“Getting Started with ETDR Templates” is an online training on Zoom from 1 – 2:30 p.m., Friday, July 28.

Continue reading “July 28: Intro to ETDR Templates” →

June 30: Intro to ETDR Templates

Posted on by Shalin Hai-Jew

Are you a master’s or doctoral student? If so, it is likely that you will be conducting research as part of your studies. At some point, you may be writing a thesis, report, or dissertation to record your work to share with the profession and the world. K-State has made templates available (in Microsoft Word and LaTeX) for students to use, in order to ensure that they include all required information in the proper formatting and have navigable documents.

“Getting Started with ETDR Templates” is an online training on Zoom from 1 – 2:30 p.m., Friday, June 30. 

 

Continue reading “June 30: Intro to ETDR Templates” →

May 26: Intro to ETDR Templates

Posted on by Shalin Hai-Jew

Are you a master’s or doctoral student? If so, you will likely conduct research as part of your studies. At some point, you may be writing a thesis, report, or dissertation to record your work to share with the profession and the world. K-State has made templates available (in Microsoft Word and LaTeX) for students to ensure they include all required information in the proper formatting and have navigable documents.

“Getting Started with ETDR Templates” is an online training on Zoom from 1 – 2:30 p.m., Friday, May 26. 

Continue reading “May 26: Intro to ETDR Templates” →

Need help? Self-help is available in the IT Knowledge Base

Posted on by Christine Doucette

The IT Knowledge Base is a published collection of documentation that includes answers to frequently asked questions, how-to guides, and troubleshooting instructions. The Knowledge Base is designed to make it easy for K-Staters to find solutions to their problems without asking for help.

Collecting all IT information in a single, easily accessible knowledge base provides a one-stop-shop for customer self-service, including:

  • Timely information
  • Enhanced search capabilities
  • Improved accessibility

Need help? Contact the IT Service Desk at 800-865-6143 or 785-532-7722 or via Live Chat. For face-to-face service, visit the IT Service Desk on the second floor of Hale Library.

Streamline your email inbox with Outlook’s rules

Posted on by Cathy Rodriguez

Microsoft Outlook logoNeed to get control of your email inbox? Consider using rules in Outlook. There are several reasons why you may want to use rules in Outlook:

  1. Organize your inbox: Rules can help you automatically sort your incoming emails into specific folders based on criteria such as sender, subject, or keywords. This can help you keep your inbox organized, reduce clutter, and save time.
  2. Prioritize emails: You can create rules to automatically highlight or flag emails from specific senders or with certain keywords. This can help you prioritize your emails and ensure that important messages are not missed.
  3. Save time: Rules can help automate certain actions, such as moving emails to specific folders or deleting messages. This can save you time and make managing your inbox more efficient.
  4. Reduce distractions: You can create rules to automatically move emails from particular senders or with specific keywords to a separate folder, allowing you to focus on more important messages without being distracted by less important ones.
  5. Increase productivity: By automating specific tasks and reducing distractions, rules can help increase your overall productivity and efficiency when working with email in Outlook.

Continue reading “Streamline your email inbox with Outlook’s rules” →

Mar. 31: Intro to ETDR Templates

Posted on by Shalin Hai-Jew

Are you a master’s or doctoral student? If so, it is likely that you will be conducting research as part of your studies. At some point, you may be writing a thesis, report, or dissertation to record your work to share with the profession and the world. K-State has made templates available (in Microsoft Word and LaTeX) for students to use, in order to ensure that they include all required information in the proper formatting and have navigable documents.

“Getting Started with ETDR Templates” is an online training on Zoom from 1 – 2:30 p.m., Friday, Mar. 31. 

Continue reading “Mar. 31: Intro to ETDR Templates” →

KSIS Class Scheduler: training available during spring semester

Posted on by Fred Darkow

KSIS Class Scheduler training is available during the spring semester. Sessions are designed for employees new to the Class Scheduler process and refreshers for employees who have previously updated class schedules. Registration through HRIS is required. For step-by-step instructions, view the Register for classes in HRIS.

Continue reading “KSIS Class Scheduler: training available during spring semester” →