by Information Technology Services
Members of Duo enrollment Group 4 will receive their enrollment email on Tuesday, Feb. 26, with an enrollment deadline Tuesday, March 12.
Continue reading “Duo: March 12 enrollment deadline for faculty/staff Group 4”
Members of Duo enrollment Group 3 will receive their enrollment email on Tuesday, Feb. 12, with an enrollment deadline Tuesday, Feb. 26.
Continue reading “Duo: Feb. 26 enrollment deadline for faculty/staff Group 3”
To facilitate implementation of Duo, faculty/staff have been assigned to Duo enrollment groups. Members of Group 2 will receive their enrollment email on Tuesday, Jan. 29, with an enrollment deadline Tuesday, Feb. 12.
Continue reading “Duo: Feb. 12 enrollment deadline for faculty/staff Group 2”
As President Myers announced last week, K-State is using a second layer of security called Duo for the university’s online applications and systems, in addition to eID/password sign-in.
To facilitate implementation, faculty/staff have been assigned to Duo enrollment groups. Members of Group 1 will receive their enrollment email on Tuesday, Jan. 15, with an enrollment deadline Tuesday, Jan. 29.
For security reasons, group lists and enrollment timelines will not be made public. Continue reading “Duo, new IT security layer, has Jan. 29 enrollment deadline for faculty/staff Group 1”
The fall semester deadline is 5 p.m. Friday, Nov. 16 for submitting ETDRs (electronic theses, dissertations, and reports) to the Graduate School. All ETDRs must be submitted as PDFs through the K-REx repository system. Use the resources below to help finish by the deadline.
Walk-in ETDR help sessions Nov. 6-16
All sessions are in the Media Center in Seaton Hall, Room 1 (basement level). The center has Windows and Mac computers, scanners, Microsoft Office suite, and Acrobat Pro software to fix problems with PDF conversion. Continue reading “Grad students and advisers: ETDR walk-in help sessions Nov. 6-16”
A Scantron machine is now available for use in the K-State Union; located just outside the Cat’s Pause Lounge.
A machine was purchased because of the losses of two scantron machines during the Hale Library fire. It can be used to scan student answers for uploading to the related quizzes and tests in Canvas.
Faculty should bring a USB drive to load files because the computer attached to the Scantron machine does not currently have a working network connection.
Use of the Scantron machine is limited to the hours the IT Help Desk is open. The current times are:
For questions about Scantron operation or use, please contact the IT Help Desk at 785-532-7722 or helpdesk@ksu.edu.
Information Technology Services (ITS) continues to work to recover from the Hale Library fire which damaged the K-State main data center and displaced about 30% of ITS staff. Electrical power has been re-connected to the data center as of Mon., June 18. Not all equipment is fully operational due to moisture damage. Nearly all systems and services are online now, but the stressed equipment may fail causing periodic outages.
Daily operational and project work is being evaluated to refocus resources to continue the recovery efforts. For the next 8-10 weeks, you might experience increased response times and project delays as most efforts are directed toward being prepared to support the campus community for the beginning of Fall semester.
With a new name, location, and modified hours, the Media Center (formerly the Media Development Center in Hale Library) is now open for service in the Cat’s Pause Lounge, Room 222, in the K-State Student Union.
The Media Center will have modified hours over the summer:
Services include:
For more information, visit the website, call 785-532-7422, or email Jahvelle Rhone, media coordinator, rhone@k-state.edu.
The spring semester deadline for submitting theses and dissertations to the Graduate School is 5 p.m. Friday, April 20. Electronic theses, dissertations, and reports (ETDRs) must be submitted as PDFs through the K-REx repository.
Abstracts no longer have a word limit. The Graduate School removed the abstract word limit for spring 2018 and on in the ETDR Guidelines (see “Required Sections”). Other webpages and documentation are being updated. The ETDR Handbook and ETDR writing templates will be updated this summer.
Three walk-in ETDR sessions are scheduled April 16-20, the ETDR semester deadline week, for help on Word, PDF conversion, K-REx, etc.
All sessions are in the Media Development Center, 213 Hale Library (adjacent to the IT Help Desk). The MDC has both Windows and Mac computers, and all have Acrobat Pro for best PDF conversion. Continue reading “Grad students and advisers: No word limit in abstracts; ETDR walk-in help April 16-20”
by Information Technology Services
The overall goal of the Change Management Process within Information Technology Services (ITS) is to align changes to the academic and business environment, while minimizing impact and reducing the risk of unintended service disruptions.
Recently the ITS Change Management Process has been updated, allowing ITS to reduce disruptions and increase transparency of the changes that occur in our IT environments, e.g., webmail, KSIS, HRIS, and network changes.
There are three types of changes identified by ITS:
ITS will use maintenance windows (a designated period of time) to perform changes and maintenance to our services. The default maintenance windows are listed below. Other maintenance windows are allowed as long as ITS and service owners agree on dates and times that changes can be made.
“Although it sounds easy, tracking changes and the process surrounding it can be quite complex. ITS has invested significant time into laying out this new process so it is easy to follow and adopt in the hopes that we get a better picture of changes that are happening in our critical environments,” said Greg Dressman, director of Enterprise Server Technologies and Change Manager.
“When things go wrong we need to quickly understand what changed so we can focus on restoring services in the fastest way possible. This process also brings our proposed changes out into the open so we can discuss them in terms of risk, reward, timing, and appropriate customer communication before they go into place.”
If you have questions about the ITS Change Management Process, email Greg Dressman, dressman@k-state.edu.
