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Campus network upgrades during spring break will cause interruptions in network connectivity

by Network and Telecommunications Services

Beginning Sunday, March 16, and throughout spring break, Network and Telecommunications Services will be performing upgrades to the wired and wireless campus networks.  Specific times and affected services will be posted on the “Status of ITS resources” page (k-state.edu/its/status) as the information becomes available.  Continue reading “Campus network upgrades during spring break will cause interruptions in network connectivity”

Big summer projects in Information Technology Services

Summer months are when Information Technology Services (ITS) prepares for the next academic year. This summer may prove to be the busiest summer on record for ITS, and it got even busier with needed support for the NCAA regional tournament in June.

K-State hosted the NCAA Regional Baseball Tournament June 2 at Tointon Stadium
NCAA Regional baseball tournament hosted at K-State

K-State recently hosted the NCAA Manhattan regionals (June 2), and ITS staff had a mile-long to-do list in support of the  tournament, including providing wired and wireless coverage for the press during this event. ITS ran ISDN and analog lines for ESPN to support Media Broadcasting from Tointon Stadium. In the Brandeberry Complex, staff installed wired and wireless Ethernet locations. In the merchandise tent, cabling was installed to provide connections for credit card transactions.  Continue reading “Big summer projects in Information Technology Services”

Update wireless access on a Mac after eID password change

There have been several reports of Apple Macs having issues reconnecting to the KSU Wireless and KSU Housing networks after a user changes their eID password. The best way to resolve this issue is to select KSU Guest from the network list and run through the XpressConnect process again. This will reconnect them to either KSU Wireless or KSU Housing depending on their specific needs.

For more information and to go through the XpressConnect process, visit the wireless access page at wireless.k-state.edu. For further assistance or questions, contact the IT Help Desk at 785-532-7722.

Network security registration required for Residential Network

K-Staters in the residence halls and Jardine Apartments who are bringing a computer, gaming device, or wireless handheld device to K-State are required to complete K-State’s network-access process before their computing device will be permitted on the network. This includes access to both Ethernet and wireless connections. The Bradford system has been reset for this semester; all new and returning residents must complete the process, even if they registered in the fall. The re-registration process allows residents the chance to check and make sure that their operating system and antivirus software is up-to-date since leaving last December. Continue reading “Network security registration required for Residential Network”

Operation PC Aug. 21-24 for residence halls

From Aug. 21-24, K-State IT staff will be working with the 5,300 students moving into the residence halls and Jardine Apartments, to prepare their computers for accessing the network. Students must:

  • Update their computers with the latest operating system patches
  • Install the managed version of K-State’s antivirus software
  • Set an appropriate administrator password
  • Verify their computer’s operating system license
  • Install necessary operating system updates
  • Install the Kansas State University antivirus solution
  • Install the Client Security Agent (CSA)
  • Verify their successful registration to the campus network

Once these steps are completed, students register their computer to sign on to the campus network. To date, more than 1,600 students moving into the residence halls have completed the process remotely, which is available from www.k-state.edu/infotech/networks/access.