Christine Doucette

Author: Christine Doucette

Fall break schedule for the IT Service Desk

Posted on November 14, 2025 by Christine Doucette

The IT Service Desk will have reduced hours during the fall break.

Friday, Nov. 21: 7:30 a.m. – 6 p.m. (all services)
Saturday, Nov. 22: 1 p.m. – 5 p.m. (chat, phone and service tickets only)
Sunday, Nov. 23: 1 p.m. – 6 p.m. (chat, phone and service tickets only)
Monday, Nov. 24: 8 a.m. – 5 p.m. (all services)
Tuesday, Nov. 25: 8 a.m. – 5 p.m. (all services)
Wednesday, Nov. 26: 8 a.m. – 5 p.m. (all services)
Thursday, Nov. 27: Closed
Friday, Nov. 28: Closed
Saturday, Nov. 29: 1 p.m. – 5 p.m. (chat, phone and service tickets only)
Sunday, Nov. 30: 2 – 10 p.m. (all services)

You can contact the IT Service Desk at 800-865-6143 or 785-532-7722 or via Live Chat. For face-to-face service, visit the IT Service Desk on the second floor of Hale Library.

Continue reading “Fall break schedule for the IT Service Desk” →

HRIS, KSIS and DARS maintenance scheduled for Nov. 9

Posted on November 3, 2025 by Christine Doucette

HRIS, KSIS, and DARS will undergo maintenance from 12 a.m. to 4 a.m. on Sunday, Nov. 9. This maintenance is necessary to ensure the systems remain secure and up-to-date. We appreciate your patience as we work to maintain our IT systems.

HRIS, KSIS and DARS maintenance scheduled for Oct. 12

Posted on October 6, 2025 by Christine Doucette

HRIS, KSIS and DARS will be undergoing maintenance from 12 a.m. to 4 a.m. on Sunday, Oct. 12. This maintenance is necessary to ensure the systems remain secure and up-to-date. We appreciate your patience as we work to maintain our IT systems.

HRIS, KSIS and DARS maintenance scheduled for Sept. 14

Posted on September 8, 2025 by Christine Doucette

HRIS, KSIS and DARS will be undergoing maintenance from 12 a.m. to 4 a.m. on Sunday, Sept. 14. This maintenance is necessary to ensure the systems remain secure and up-to-date. We appreciate your patience as we work to maintain our IT systems.

Qualtrics maintenance has been postponed.

Posted on August 7, 2025August 13, 2025 by Christine Doucette

The Qualtrics maintenance scheduled from noon on Sunday, Aug. 17, to 5 p.m. on Wednesday, Aug. 20, has been postponed. Qualtrics is available to create, edit and download surveys and results.

HRIS, KSIS and DARS maintenance scheduled for Aug. 10

Posted on August 4, 2025 by Christine Doucette

HRIS, KSIS and DARS will be undergoing maintenance from 12 a.m. to 4 a.m. on Sunday, Aug. 10. This maintenance is necessary to ensure the systems remain secure and up-to-date. We appreciate your patience as we work to maintain our IT systems.

HRIS, KSIS and DARS maintenance scheduled for July 13

Posted on July 7, 2025 by Christine Doucette

HRIS, KSIS and DARS will be undergoing maintenance from 12 a.m. to 4 a.m. on Sunday, July 13. This maintenance is necessary to ensure the systems remain secure and up-to-date. We appreciate your patience as we work to maintain our IT systems.

New features and improvements available in Canvas

Posted on June 22, 2025June 23, 2025 by Christine Doucette

Several new features and improvements are now available in Canvas, including Discussion Checkpoints, enhancements to the Photo Roster and an upgrade to SpeedGrader.

The Discussion Checkpoints feature enables instructors to set multiple due dates or checkpoints for graded discussions, supporting different stages like initial posts and follow-up replies. This feature allows for more structured participation, ensuring students meet deadlines for each required step in the discussion. To learn more about how to use this feature, view the Discussion Checkpoints release notes. Continue reading “New features and improvements available in Canvas” →

HRIS, KSIS and DARS maintenance scheduled for June 8

Posted on June 2, 2025 by Christine Doucette

HRIS, KSIS and DARS will be undergoing maintenance from 12 a.m. to 4 a.m. on Sunday, June 8. This maintenance is necessary to ensure the systems remain secure and up-to-date. We appreciate your patience as we work to maintain our IT systems.

IT Service Desk summer schedule

Posted on May 15, 2025 by Christine Doucette

The IT Service Desk will have reduced hours during the summer.

You can contact the IT Service Desk at 800-865-6143 or 785-532-7722 or via Live Chat. For face-to-face service, visit the IT Service Desk on the second floor of Hale Library.

All Services

Monday-Friday, 8 a.m.-5 p.m.
Sunday, 1-6 p.m.

Phone and Live Chat

Monday-Thursday, 5-8 p.m.
Friday, 5-6 p.m.
Saturday, 1-5 p.m.
Sunday, 6-8 p.m.

Continue reading “IT Service Desk summer schedule” →

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