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IT News

Author: Christine Doucette

Connecting to the correct wireless network

K-State offers wireless network services (Wi-Fi) for university students, faculty, staff and guests. There are three primary wireless networks available for connection:

  • KSU Wireless: This secure network is available for all current students, faculty and staff, except those living in the residence halls or Jardine Apartments, who should instead use KSU Housing.
  • KSU Housing: This secure network is specifically for residents of the residence halls and Jardine Apartments.
  • KSU Guest: Visitors to the campus can connect to this open network, which is unencrypted and does not require an eID or password.

Continue reading “Connecting to the correct wireless network”

Free printing on the Manhattan campus

Do you need to print something? A limited amount of free printing is available for K-State students, faculty and staff on the Manhattan campus. K-Staters receive $10 of free printing during the spring and fall semesters and $5 during the summer semester. Unused balances do not roll over to the next semester.

To print wirelessly, you must be on campus and connected to either the KSU Wireless or KSU Housing network. Printers are accessible in computer labs, residence halls, Hale Library and the K-State Student Union. Continue reading “Free printing on the Manhattan campus”

Manhattan campus computer labs

Do you need to use a computer? There are several options available at the computing labs across K-State’s Manhattan campus:

  • College of Business Admin. — Rooms: 1052, 1053, 3112, 3114 and 3121
  • Hale Library — Located on the first, second, third and fourth floors
  • K-State Student Union — First floor
  • Paul Weigel Library of AP Design — Room 1128, Regnier Hall
  • Sunderland Foundation Innovation Lab — First floor, Hale Library

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Use Adobe Creative Cloud to create a multimedia experience


All active K-State faculty and staff are eligible for a free Adobe Creative Cloud license, including Acrobat Pro DC. Adobe Creative Cloud offers over 20 applications and services, including tools for graphic design, video editing, web development, photography, mobile application creation and some optional cloud services.

With Adobe Creative Cloud tools, you can create graphics, illustrations, layouts, design pages and publish and share online videos.

Continue reading “Use Adobe Creative Cloud to create a multimedia experience”

Hub Monitor Stations available in Hale Library

Are you working on a major project this semester and in need of an extra monitor? Wouldn’t it be nice to view multiple windows at once? Visit Hale Library and take advantage of one of the Hub Monitor Stations. There are 51 stations in two areas on the second floor, six on the third and another six on the fourth floor.

These stations offer a convenient dual-monitor experience for anyone using a laptop. You can connect your device to a monitor using a hub and a USB Type-C cable. Just bring your laptop; all necessary connection cables are provided.

The stations make it easier to multitask and boost your overall productivity. The monitors are compatible with both Windows and Mac operating systems and will charge your device while you work.

The Hub Monitor Stations can be used during the Hale Library hours of operation.

Canvas feature improvements for the spring semester

Several improvements have been made to Canvas for the spring semester, including enhancements to the Canvas Mobile Offline Mode and the ability for instructors to submit assignments on behalf of students.

Canvas Mobile offline mode for student

The new offline mode in the Canvas Mobile app allows students to sync course content for read-only access when there is no internet connection. Students must sync their courses in advance before going offline. This feature is available for Apple and Android devices.

Submit assignments on behalf of students

Instructors can now submit assignments in the Gradebook on behalf of their students. This feature is handy when students send their files via email or messaging instead of through Canvas. Instructors can submit these assignments and use SpeedGrader to grade and provide feedback.

Upgrade to the latest version of Zoom by Feb. 1

On Feb. 1, Zoom will require all users to upgrade to version 6.0.4 for Windows and version 6.0.2 for Android, iOS, Linux and macOS. You can check your Zoom version in the desktop and mobile app and upgrade to the latest version as soon as possible.

If you attempt to sign in or join a meeting/webinar using an older version of Zoom on or after Feb. 1, you will be prompted to update to the latest minimum version. If you cannot update immediately, you can join the meeting through a web browser as an alternative.

Need help? Call the IT Service Desk at 800-865-6143 or 785-532-7722 or via Live Chat. For in-person help, visit the IT Service Desk on the second floor of Hale Library.

Zoom has implemented a Software Quarterly Lifecycle Policy, which requires a new minimum version of the software every three months. This policy ensures all users have the necessary privacy and security updates and access to the latest features.

IT Service Desk temporarily relocates to the first floor of Hale Library Jan. 27-31

The IT Service Desk will temporarily relocate to the first floor of Hale Library from Monday, Jan. 27, to Friday, Jan. 31. You can find the desk in the alcove to the left of the Sunflower Entrance on the south side of the building, across from Holton Hall.

This temporary relocation is necessary to remodel the IT Service Desk area on the second floor. The Service Desk will return to its original location on the second floor on Saturday, Feb. 1.

You can contact the IT Service Desk at 800-865-6143 or 785-532-7722 or through the Live Chat.