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IT News

Author: Christine Doucette

Adobe Creative Cloud free to faculty and staff Aug. 1

Effective Aug. 1, all active K-State faculty and staff will have free Adobe Creative Cloud license access. Emeritus and retired employees are not eligible. You will not need to re-download your existing apps if you previously had an Adobe Creative Cloud license through K-State.

The Adobe Creative Cloud, including Acrobat Pro DC, is a set of over 20 applications and services that allows access to a collection of software used for graphic design, video editing, web development, photography, mobile applications, and some optional cloud services. You can download individual apps or the entire suite. Continue reading “Adobe Creative Cloud free to faculty and staff Aug. 1”

CatFiles W: Drive to be reorganized

Phase One of the CatFiles reorganization project (Y: Drive) was completed in 2022, and  Phase Two (W: Drive) is now underway. CatFiles was the central file server at K-State for many years. Storage technology has improved over the years, and security threats have increased. For those reasons, the strategic decision has been made to reorganize CatFiles.

Archives and Records Management has partnered with the Division of Information Technology for this project. K-State Libraries is currently taking part in a pilot to help determine the best policies and procedures for this enormous undertaking that will affect 160 departments. More information will be provided about the timeline, archiving process, and storage options in the coming months.

While the long-term goal is to reduce the usage of W: Drive, all the current CatFiles W: Drive business needs must first be addressed. We appreciate your patience as we create an organization process while following the K-State’s Records Retention Policies. Continue reading “CatFiles W: Drive to be reorganized”

Zoom minimum version requirement Aug. 5

Zoom has implemented a Software Quarterly Lifecycle Policy requiring a new minimum version every three months—the next enforcement is Aug. 5. This policy ensures all users have the required privacy and security updates and the latest features.

On Aug. 5, Zoom will require version 5.12.2 for Android, iOS, Linux, macOS, and Windows. Users can check their Zoom version directly in the desktop client and mobile app. If the version is below 5.12.2, please upgrade to the latest version of the Zoom client as soon as possible. Continue reading “Zoom minimum version requirement Aug. 5”

Hub Monitor Stations available in Hale Library

Are you working on a big project and need an extra monitor? Check out the Hub Monitor Stations in Hale Library. There are 27 Hub Monitor Stations in three pods on the second floor and six Hub Monitor Stations on the fourth floor of Hale Library.

The Hub Monitor Stations provide a quick and valuable double monitor experience for anyone using a laptop. With a hub monitor and the USB Type-C cable, you can easily connect a device to a single screen, allowing you to multitask more effectively and increase your overall productivity. The monitors work with both Windows and Mac operating systems. It will also allow you to charge your connected device simultaneously.

The Hub Monitor Stations can be used during the Hale Library hours of operation.

When to use K-State’s VPN

Are you traveling for work this summer? Remember to use GlobalProtect, K-State’s Virtual Private Network (VPN). When working offsite, the VPN should be used when you need to access protected proprietary and confidential data and campus resources. From off-campus, use the VPN to connect to campus resources securely.

To use the VPN software, you must be a K-State student or employee with an active K-State eID and internet connection.

Continue reading “When to use K-State’s VPN”

Adobe Creative Cloud free to faculty and staff Aug. 1

K-State will be providing Adobe Creative Cloud to all faculty and staff free of charge. Adobe Creative Cloud will be automatically provisioned to all K-State faculty and staff after July 31. At that time, faculty and staff can download the applications and services.

If you currently pay for an Adobe license through K-State, your license will expire on July 31. Your access to Adobe will not be interrupted during the changeover. In addition, you do not need to renew your license, you will not be charged for a new license, and you will not need to re-download your existing apps.
Continue reading “Adobe Creative Cloud free to faculty and staff Aug. 1”

Increased phishing scams expected in July

""The Better Business Bureau is warning of increased phishing scams related to Amazon Prime Day, online, and brick-and-mortar stores with special sales during July. Phishing is a way cybercriminals try to trick you into sharing personal information, such as passwords, credit card numbers, social security numbers, or bank account numbers, by sending you fraudulent emails or directing you to a fake website.

In addition to the regular phishing scam attempts this month, cybercriminals are sending phishing emails urging people to “click on a link to confirm their order” or “click on a link to confirm their mailing address.” DO NOT click on those links. If you are concerned about an order, you can always sign in to your Amazon or other online accounts to check your order status. Remember, legitimate businesses will NEVER ask for your account, personal, or financial information by email. Continue reading “Increased phishing scams expected in July”

IT Service Desk summer hours

The IT Service Desk, Equipment Checkout, and Media Center have reduced summer hours. The IT Service Desk is open from 8 a.m. to 6 p.m. Monday – Friday, closed on Saturdays, and 1-6 p.m. on Sundays.

You can contact the IT Service Desk at 800-865-6143 or 785-532-7722 or via Live Chat. For face-to-face service, visit the IT Service Desk on the second floor of Hale Library. View the IT Service Desk Hours for the summer semester.

The IT Service Desk will be closed on Tuesday, July 4, in observance of Independence Day.

Continue reading “IT Service Desk summer hours”

PaperCut maintenance scheduled for June 20

PaperCut systems will be unavailable during the system maintenance from 8 a.m. to 12 p.m. on Tue., June 20. Papercut-supported printing will be unavailable on all campuses during the maintenance. Thank you for your patience as we work to maintain our IT systems.

PaperCut is a cross-platform print monitoring application that runs on all major operating systems and is used to print wirelessly here at K-State.