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Category: Macs

“GoodReader” topic at iPad User Group meeting Thursday, Nov. 15

noon-1 p.m. Thursday, Nov. 15, 2012
Bluemont Hall Room 21
Kansas State University

Agenda: GoodReader App

GoodReader is a robust PDF reader and annotation app, with the additional ability to view and organize a wide variety of documents; access and sync files from servers and websites; and transfer files wirelessly from your computer to your iPad.   Continue reading ““GoodReader” topic at iPad User Group meeting Thursday, Nov. 15″

Apple recalls some 1-terabyte hard drives on iMacs

Apple has issued a recall on some 1-terabyte hard drives that were installed in iMacs between October 2009 and July 2011. It is important to get these hard drives replaced as soon as possible to prevent data loss due to a hard drive failure.  Continue reading “Apple recalls some 1-terabyte hard drives on iMacs”

Union Computer Store news: October special, Student Select, and November plans

I stopped by the Union Computer Store Thursday, Oct. 25, to get the scoop on the latest deals and learned:

How “Find My iPhone” app can be helpful

If you lose your iPhone, iPad, or iPod touch, help is on the way.  Here on campus, you take your iOS devices everywhere and you may lose them somewhere along the way.

It may be in a classroom, dining facility, or somewhere in your office or dorm room.  Find My iPhone app can help you locate your missing iPhone, iPad, or iPod touch.

You can access it through any iOS device or on your computer by going to www.icloud.com.  This makes it simple and easy to find your device.  Continue reading “How “Find My iPhone” app can be helpful”

Update wireless access on a Mac after eID password change

There have been several reports of Apple Macs having issues reconnecting to the KSU Wireless and KSU Housing networks after a user changes their eID password. The best way to resolve this issue is to select KSU Guest from the network list and run through the XpressConnect process again. This will reconnect them to either KSU Wireless or KSU Housing depending on their specific needs.

For more information and to go through the XpressConnect process, visit the wireless access page at wireless.k-state.edu. For further assistance or questions, contact the IT Help Desk at 785-532-7722.

K-State Trend Micro antivirus and Mac OS X Mountain Lion compatibility issues

For those who are planning on upgrading their Apple computers to the latest OS X 10.8 Mountain Lion operating system, there is a known compatibility issue with older versions of Trend Micro antivirus. Before attempting to upgrade to Mountain Lion, ensure your computer is running Trend Micro version 1.5.6043 or newer. Continue reading “K-State Trend Micro antivirus and Mac OS X Mountain Lion compatibility issues”

Equipment checkout: Mac and iPad adapters for projectors

Are you a Mac or a PC? If you’re a PC user and your computer is relatively young, you probably have no problems connecting to a projector for a presentation in class or a movie night at home. Mac users, on the other hand, have to do a little tweaking.

This is why we offer Mac adapters at the Equipment Checkout desk. Most ports for adapters can be found on the side of your computer. Below are  four options, so you can request the adapter that fits your computer.

Continue reading “Equipment checkout: Mac and iPad adapters for projectors”

iPad User Group meeting May 8, 2012

Tuesday, May 8, 2012
noon-1 p.m.
Bluemont Hall Room 21, Kansas State University

Agenda:  “Back to the Basics”. We’ll be going back to the basics this month, covering some of the apps that come with the iPad out of the box:

  • Settings
  • Mail
  • Calendar
  • Reminders
  • Safari
  • Photos
  • App Store

Continue reading “iPad User Group meeting May 8, 2012”

Viruses now targeting Mac computers

Over the last week the Mac community has been dealing with the first major virus outbreak to affect OS X. These viruses take advantage of a vulnerability within the Java engine of the Mac and allow a virus to be installed on a computer by simply visiting a website that is infected. Apple has released a patch for the Java vulnerability along with a removal tool that aids in the removal of known variants of the virus.

All Mac users are highly encouraged to:

  1. Ensure their OS X operating system is up-to-date. To do this, click the Apple icon in the upper left-hand corner of your computer and select Software Update. Be sure to install all updates.
  2. Ensure they have an antivirus software package installed on their Mac. K-State does provide antivirus software to all faculty/staff and students at no cost to the individual. To get K-State’s antivirus software, go to www.k-state.edu/its/antivirus.

Continue reading “Viruses now targeting Mac computers”

Keeping up with software updates on Macs

(Editor’s note: This article by Dennis Devenney was first published in the College of Education’s Catalyst newsletter, December 2011.  It has been edited for the IT News blog.)

It is important that you keep your software up-to-date with the most current version. The following steps will ensure that you have the latest version of your software and correct errors that may occur with older versions.

Best Practice for installing Software Updates:

1. Quit all applications and turn off applications from auto-starting when computer starts up. Disconnect any FireWire or USB devices before updating. You can then re-connect the devices one by one after the update process is complete and the system has restarted. Avoid performing any other operations on the computer while performing installs or updates.

2. Run “Disk Utility.” This application is in the Utility folder, which is inside the Applications folder. Select your Mac HD, then click on Repair Disk Permissions. This may take between 5 to 40 minutes to complete.

3. Now do the Software Update. This is located under the Apple icon in the upper left corner of your computer screen. If there are more than four applications to update, select only four at a time to do the update. Click on Install the Software Updates.

Sftware Update window

Note: I never install all updates at once, especially if they require Restart of the computer for each update (the triangle to the left). This has been a debatable issue so do as you feel, just my opinion. Security Updates are usually big, so I would recommend doing them separately.

4. When the Software Updates are completed, repeat step 2. You are done until the next Software Update. Please remember it is important to keep doing these updates.

One more thing… Never Move Applications!
Please make sure all Apple-installed applications and utilities are in their original locations. Moving one of these applications to a different location on the hard drive can lead to an incomplete or corrupted update and system.