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IT News

Category: Services and support

Leonard Finney, Phyllis Epps, and Larry Robertson retire from K-State central IT

Three long-time employees with a cumulative 86 years of service have retired from central IT at K-State. Leonard Finney (37 years) retired from Information Technology Services. Phyllis Epps (15 years) and Larry Robertson (34 years) retired from the Information Technology Assistance Center, a section of Information Technology Services.

Continue reading “Leonard Finney, Phyllis Epps, and Larry Robertson retire from K-State central IT”

Windows XP to be blocked from campus network starting June 25

by Information Technology Services

On April 8, 2014, Microsoft ended support of the Windows XP operating system. IT staff across campus have been working to upgrade computers or remove Windows XP computers from the network in preparation for the eventual blocking of Windows XP computers from the K-State network. On June 25, computers running Windows XP that are still connected to the K-State network will be blocked from accessing network resources including K-State applications, email, servers and the Internet.  Continue reading “Windows XP to be blocked from campus network starting June 25”

Technology checklist for students leaving K-State

Students are graduating and going on to new adventures.  Use these tips to manage your K-State technology channels and resources.

  1. Students can now keep their K-State email accounts. Your eID must be kept active by meeting K-State’s password-change deadlines each semester.
  2. Review your mailing list subscriptions. Unsubscribe from those you no longer need, and clean out email messages from old lists.   Continue reading “Technology checklist for students leaving K-State”

Software requests due July 1 for computing labs and InfoCommons in fall 2014

by Nick Brown

iTAC is currently taking requests for software additions on the computers in the K-State InfoCommons and the university computing labs in Dickens 1, Seaton 22, and the Union Copy Center. The deadline for software requests is July 1.  Continue reading “Software requests due July 1 for computing labs and InfoCommons in fall 2014”

Assistance for students who need to upgrade their computer from Windows XP

Microsoft stops supporting Windows XP Service Pack 3 on April 8.  This means that there will be no new security updates or support through Microsoft. After this date, your computer may be more vulnerable to security risks and may be blocked from accessing the K-State network.

ResNet and iTAC are teaming up to provide upgrade assistance for student computers that are still running Windows XP.   Continue reading “Assistance for students who need to upgrade their computer from Windows XP”

Campus network upgrades during spring break will cause interruptions in network connectivity

by Network and Telecommunications Services

Beginning Sunday, March 16, and throughout spring break, Network and Telecommunications Services will be performing upgrades to the wired and wireless campus networks.  Specific times and affected services will be posted on the “Status of ITS resources” page (k-state.edu/its/status) as the information becomes available.  Continue reading “Campus network upgrades during spring break will cause interruptions in network connectivity”

Microsoft stops support April 8 for Windows XP and Office 2003

Microsoft stops supporting Windows XP Service Pack 3 and Office 2003 on April 8, 2014.  This means no new security updates or assisted support through Microsoft. After this date, your computer may be more vulnerable to security risks.

Those still running versions of Windows XP SP3 and Office 2003 are strongly encouraged to contact their department IT personnel to evaluate their options as soon as possible.  Continue reading “Microsoft stops support April 8 for Windows XP and Office 2003”

Media Development Center’s schedule for spring break

The Media Development Center (213 Hale Library) will have reduced hours during K-State spring break 2014.

  • March 15-16 (Sat-Sun) — Closed
  • March 17-21 (Mon-Fri) — noon-4 p.m.
  • March 22-23 (Sat-Sun) — Closed

Continue reading “Media Development Center’s schedule for spring break”

Media Development Center hours for spring semester 2014

The Media Development Center has been closed during the winter break and will resume regular hours Tuesday, Jan. 21, for the start of K-State classes. This high-end computer facility is available to all K-Staters on a walk-in basis. The schedule for spring semester is Continue reading “Media Development Center hours for spring semester 2014”

Office 365 Update

By Ken Stafford, CIO

After seven months of planning and testing, we have the entire campus of 57,000 accounts moved to Office 365 for email and calendaring service. Over the weekend Information Technology Services, migrated the final 17,000 student accounts and more than 6,100 faculty and staff email and calendar accounts.

The majority of questions to the IT Help Desk and our Client Services teams have been about configuring mobile devices, downloading the Outlook Client, and assisting users with sharing calendars and folders. Search the knowledge base for articles on these topics and more. Continue reading “Office 365 Update”