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IT News

Category: Services and support

Free multimedia equipment checkout for students, faculty, and staff

Posted on by Cathy Rodriguez

Free multimedia equipment checkoutK-State students, faculty, and staff can check out multimedia equipment such as laptops, digital camcorders, digital cameras, projectors and more for academic purposes.

Equipment reservations can be made by calling 785-532-4918 or emailing itacrecp@k-state.edu. Equipment can be picked up at 214 Hale Library. A K-State ID is required to verify identity.

See the Equipment Checkout website for details on polices, procedures, and available equipment.

Questions about IT resources can be directed to the IT Help Desk, helpdesk@k-state.edu, 785-532-7722. You can also search the IT Knowledge Base.

How to set up wireless connections for your devices

Posted on by Cathy Rodriguez

Do you need to get all your devices connected to the K-State network? K-State has three wireless networks:

  • KSU Wireless –  A secure network for current K-State faculty, staff, and How to setup wireless connections for all your devicesstudents not living in K-State residence halls or Jardine Apartments.
  • KSU Housing – A secure network for current residents of K-State residence halls and Jardine Apartments.
  • KSU Guest – For temporary visitors to campus. This wireless network has no security and cannot access K-State enterprise systems such as K-State Online, WebMail, KSIS, HRIS, and FIS.

See the Wireless Networks website on how to get your devices connected to the network. To find out where you can access the wireless networks, see K-State Wireless Locations.

More information about IT resources for K-Staters are on the Welcome to IT at K-State website. Send questions to the IT Help Desk, helpdesk@k-state.edu, 785-532-7722. You can also search the IT Knowledge Base.

Grad students: Get thesis, dissertation help at ETDR walk-in sessions Nov. 13-20

Posted on by Betsy Edwards

Graduate students who plan to meet the Nov. 20 semester deadline for submitting theses and dissertations can take advantage of the final four Electronic Theses, Dissertations, and Reports (ETDRs) help sessions this semester.

  • Fri, Nov. 13, 10:30 a.m.-1:30 p.m., 401B Hale Library
  • Tue, Nov. 17, 10:30 a.m.-1:30 p.m., 407 Hale Library
  • Thu, Nov. 19, 9 a.m.-5 p.m., 407 Hale Library
  • Fri, Nov. 20, 9 a.m.-5 p.m., 407 Hale Library

Continue reading “Grad students: Get thesis, dissertation help at ETDR walk-in sessions Nov. 13-20” →

Mediasite downtime Saturday, Nov. 7

Posted on by Christine Doucette

Mediasiteby Information Technology Services

Planned infrastructure maintenance is scheduled for Mediasite from 12:01 a.m. to 4 a.m. Saturday, November 7. Access to Mediasite will be unavailable for brief periods of time during the maintenance window.
Continue reading “Mediasite downtime Saturday, Nov. 7” →

Thesis, dissertation ETDR walk-in workshops Oct. 22-Nov. 20

Posted on by Betsy Edwards

Graduate students and faculty advisers:  ETDR walk-in workshops are scheduled over the next five weeks to provide faster help on Electronic Theses, Dissertations, and Reports before the Graduate School’s Nov. 20 semester deadline. These weekly ETDR workshops are an alternative to individual consultations.  Continue reading “Thesis, dissertation ETDR walk-in workshops Oct. 22-Nov. 20” →

Check out the new Waters 231 technology classroom renovation

Posted on by Ryan Hagar

A big project this summer was the complete renovation and remodeling of the Waters 231 technology classroom. With faculty and student input, the Division of Facilities and iTAC have planned and created an updated space for teaching and learning.

Completed renovation of Waters 231 technology classroom, with link to panorama view
Completed renovation of Waters 231 classroom. Panorama view: Click the image, then drag left-right.

Continue reading “Check out the new Waters 231 technology classroom renovation” →

Last call: Shred Day is Tuesday, Oct. 6

Posted on by Betsy Edwards

Departments: This is a last call for an easy way to securely dispose of your paper records. Shred Day is 8:30–11 a.m. Tuesday, Oct. 6.  Call iTAC today to schedule a pickup: 785-532-4918.

For details, see Fall 2015 Shred Day is Tuesday, Oct. 6 (IT News, Sept. 14).

Dean Vellenga contributed to this story.

Do not install new Mac OS X until compatible TrendMicro is available

Posted on by Eric Dover

Apple will be releasing the new version of OS X,  next week. Information Technology Services (ITS) recommends not installing the new version of OS X until ITS announces a compatible version of TrendMicro antivirus.

Attention. Do not install the new Mac OS XTests of El Capitan indicate:

  • upgrading to the new version of OS X with TrendMicro antivirus installed results in the computer not functioning.
  • installing TrendMicro antivirus on a computer that already has El Capitan installed results in the computer not booting correctly.

Both of these instances will require a technician to resolve the issue. Typically a new version of TrendMicro that is compatible with new versions of OS X are made available by the manufacturer within a few days of the final release of the new version of OS X.

If you have any questions, contact the IT Help Desk, helpdesk@k-state.edu, 785-532-7722.