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Author: Christine Doucette

Registrar, Student Financial Assistance and Graduate School begin transition to New Form Submission Tool

Posted on by Christine Doucette

The Office of the Registrar, Student Financial Assistance and Graduate School has begun the process of transitioning student-related forms to Softdocs Etrieve, K-State’s new enterprise electronic form and workflow solution. The Softdocs Etrieve platform allows users to easily submit forms and attachments via a web browser on a desktop or mobile device. Users can also track the status of their submissions while they’re being processed. Supported by single sign-on, users sign in with their eID and password to access the forms they need to submit or view.

As new forms go live in the new platform over a period of time, they will be available on the Registrar, Student Financial Assistance, and Graduate School websites. A complete list of available forms can also be accessed via Softdocs Etrieve Central.

Copy final grades from Canvas to KSIS

Posted on by Christine Doucette

Instructors can copy their final grades from Canvas to KSIS with the Copy Grades to KSIS tool located in the left-hand navigation of each course in Canvas.

Grades for the spring 2023 term are due by 5 p.m. Tue., May 16, for term courses with final exams given Mon., May 8 – Fri., May 12.

Grade rosters are now available in KSIS for grade entry. For step-by-step instructions, see Copy Final Grades from Canvas to KSIS. Continue reading “Copy final grades from Canvas to KSIS” →

IT Service Desk summer hours

Posted on by Christine Doucette

The IT Service Desk, Equipment Checkout, and Media Center will have reduced hours during the summer semester. Beginning May 14, the IT Service Desk will be open from 8 a.m. to 6 p.m. Monday – Friday, closed on Saturdays, and 1-6 p.m. on Sundays.

You can contact the IT Service Desk at 800-865-6143 or 785-532-7722 or via Live Chat. For face-to-face service, visit the IT Service Desk on the second floor of Hale Library. View the IT Service Desk Hours for the summer semester.

The IT Service Desk will be closed for the Memorial Day holiday on May 29 and Independence Day on July 4.

Continue reading “IT Service Desk summer hours” →

You can download your Canvas assignment submissions

Posted on by Christine Doucette

Students, you can download all your assignment submissions in Canvas. Submissions are for current and concluded courses and only include files submitted to fulfill an assignment; they do not include any submissions modified by instructors, such as annotated submissions.

The download also includes submissions for group assignments, even if another student in your group made the submission. Submissions are downloaded as a ZIP file when the export has finished generating.

For step-by-step instructions, view the knowledge base article How do I download assignment submissions from all my courses?

Zoom minimum version requirement May 6

Posted on by Christine Doucette

Zoom has implemented a Software Quarterly Lifecycle Policy requiring a new minimum version every three months—the next enforcement is May 6. This policy ensures all users have the required privacy and security updates and the latest features.

On May 6, Zoom will require versions 5.11.3 (iOS and Linux) and 5.11.4 (Windows, macOS, and Android). Users can check their Zoom version directly in the desktop client and mobile app. If the version is below 5.11.3, please upgrade to the latest version of the Zoom client as soon as possible. Continue reading “Zoom minimum version requirement May 6” →

Records and Information Management month: email records management

Posted on by Christine Doucette

As part of Records and Information Management Month, the Division of Information Technology and K-State Libraries share information about various records and information management topics. This week’s focus is on email records.

Every K-State employee is individually responsible for handling and maintaining records (including University email and other electronic records) under University policy and requirements. Emails are records that may contain evidence of official University actions, decisions, approvals, or transactions. Email is subject to statutes of the State of Kansas, KSA 45-401 through 45-414, which applies to preserving and destroying records.

Email Records Frequently Asked FAQs provide guidance for creating, managing, archiving, and deleting emails. In addition, retention periods are listed on the Records Retention Schedule.

Continue reading “Records and Information Management month: email records management” →

Need help? Self-help is available in the IT Knowledge Base

Posted on by Christine Doucette

The IT Knowledge Base is a published collection of documentation that includes answers to frequently asked questions, how-to guides, and troubleshooting instructions. The Knowledge Base is designed to make it easy for K-Staters to find solutions to their problems without asking for help.

Collecting all IT information in a single, easily accessible knowledge base provides a one-stop-shop for customer self-service, including:

  • Timely information
  • Enhanced search capabilities
  • Improved accessibility

Need help? Contact the IT Service Desk at 800-865-6143 or 785-532-7722 or via Live Chat. For face-to-face service, visit the IT Service Desk on the second floor of Hale Library.

University Computing Labs

Posted on by Christine Doucette

Do you need to use a computer? Many options are available at the computing labs across K-State’s Manhattan campus.

  • Cardwell Hall Math/Physics Library — Room 105
  • College of Business Admin. — Rooms: 1052, 1053, 3112, 3114, and 3121
  • Dickens Hall — Room 001
  • Hale Library — Located on the first, second, third, and fourth floors
  • K-State Student Union — First floor
  • Paul Weigel Library of AP Design — Room 1128, Regnier Hall
  • Sunderland Foundation Innovation Lab — First floor, Hale Library

Continue reading “University Computing Labs” →

Records and Information Management month: data storage guidelines

Posted on by Christine Doucette

As part of Records and Information Management Month, the Division of Information Technology and K-State Libraries share information about various records and information management topics. This week’s focus is on data storage guidelines.

As part of the State of Kansas, Kansas State University is governed by statutes defining records retention requirements. State laws prohibit destroying or disposing of government records except as authorized by law or applicable retention and disposition schedules. To learn more, view What is a record?

Continue reading “Records and Information Management month: data storage guidelines” →

Duo student enrollment continues through April

Posted on by Christine Doucette

K-State student enrollment in Duo began in February and should be complete before the end of April. During the enrollment process, students are randomly added to enrollment groups. When you receive your enrollment email, follow the instructions, enroll in Duo, and set up your authentication device.

You need to complete your enrollment within two weeks of receiving the email. Enrollment usually takes less than five minutes and requires a laptop or desktop computer and a mobile device for self-enrollment. For step-by-step enrollment instructions, view the Duo Enrollment Guide.

Thank you, students, for enrolling before your deadline expires. Because of your diligence, the enrollment process will be completed before finals. Once you have enrolled in Duo, you will continue to have the extra layer of security for as long as you remain a student at K-State.

Need help enrolling in Duo? Contact the IT Service Desk at 800-865-6143 or 785-532-7722 or via Live Chat. For face-to-face service, visit the IT Service Desk on the second floor of Hale Library.