Kansas State University

search

IT News

Author: Christine Doucette

Duo: Student enrollment continues

K-State is now enrolling students in Duo two-factor authentication. Students have been randomly added to enrollment groups. When you receive your enrollment email, follow the instructions, enroll in Duo, and set up your authentication device.

You need to complete your enrollment within two weeks of receiving the email. Enrollment usually takes less than five minutes and requires a laptop or desktop computer and a mobile device for self-enrollment. For step-by-step enrollment instructions, view the Duo Enrollment Guide.

Need help enrolling in Duo? Contact the IT Service Desk at 800-865-6143 or 785-532-7722 or via Live Chat. For face-to-face service, visit the IT Service Desk on the second floor of Hale Library.

Additional Hub Monitor Stations available in Hale Library

In February, six Hub Monitor Stations were installed in Hale Library. During spring break, 21 additional stations were added. The Hub Monitor Stations are located in three pods on the second floor of Hale Library, near the IT Service Desk.

The Hub Monitor Stations provide a quick and valuable double monitor experience for students using laptops. With a hub monitor and the USB Type-C cable, you can easily connect a device to a single screen, allowing you to multitask more effectively and increase your overall productivity. The monitors work with both Windows and Mac operating systems. It will also allow you to charge your connected device simultaneously.

The Hub Monitor Stations can be used during the Hale Library hours of operation.

IT Service Desk hours for spring break 2023

The IT Service Desk, Equipment Checkout, and Media Center will have reduced hours during spring break, open from 8 a.m. to 6 p.m. March 13-17. Regular hours will resume on March 20.

You can contact the IT Service Desk at 800-865-6143 or 785-532-7722 or via Live Chat. For face-to-face service, visit the IT Service Desk on the second floor of Hale Library. View the IT Service Desk Hours for the spring semester. Continue reading “IT Service Desk hours for spring break 2023”

Duo enrollment: Remember me for 10 days feature

K-State is now enrolling students in Duo two-factor authentication. Students have been randomly added to enrollment groups, so you may receive your enrollment email in March or April. When you receive your enrollment email, follow the instructions, enroll in Duo, and set up your authentication device.

You need to complete your enrollment within two weeks of receiving the email. Enrollment usually takes less than five minutes and requires a laptop or desktop computer and a mobile device for self-enrollment. For step-by-step enrollment instructions, view the Duo Enrollment Guide. Continue reading “Duo enrollment: Remember me for 10 days feature”

Need help? Self-help is available in the IT Knowledge Base

The IT Knowledge Base is a published collection of documentation that includes answers to frequently asked questions, how-to guides, and troubleshooting instructions. The Knowledge Base is designed to make it easy for K-Staters to find solutions to their problems without asking for help.

Collecting all IT information in a single, easily accessible knowledge base provides a one-stop-shop for customer self-service, including:

  • Timely information
  • Enhanced search capabilities
  • Improved accessibility

Need help? Contact the IT Service Desk at 800-865-6143 or 785-532-7722 or via Live Chat. For face-to-face service, visit the IT Service Desk on the second floor of Hale Library.

Free on-campus printing

Do you need to print something? A limited amount of free printing is available to K-State students, faculty, and staff on the Manhattan campus. K-Staters get $10 of free printing during the spring and fall semesters and $5 for the summer semester. Unused balances do not carry forward to the next semester.

You can print to available printers wirelessly from computer labs or library computers. Continue reading “Free on-campus printing”

Duo two-factor enrollment begins Feb. 15

Cybersecurity is a significant concern in our technology-driven world, and K-State must be more vigilant. Unfortunately, over 90% of breaches today involve compromised usernames and passwords. To keep your personal information safe, K-State offers Duo two-factor authentication to provide a second layer of security for your account by using a secondary device to verify your identity. This prevents anyone but you from accessing your account, even if they know your password.

What do I need to do?

On Feb. 15, K-State will begin enrolling students in Duo two-factor authentication. Students have been randomly added to enrollment groups, so you may receive your enrollment email in February, March, or April. When you receive your enrollment email, follow the instructions in the email and enroll in Duo, and set up your authentication device. You need to complete your enrollment within two weeks of receiving the email. Enrollment usually takes less than five minutes and requires a laptop or desktop computer and a mobile device for self-enrollment. For step-by-step enrollment instructions, view the Duo Enrollment Guide. Continue reading “Duo two-factor enrollment begins Feb. 15”

Duo student enrollment begins Feb. 15

On Feb. 15, K-State will begin enrolling students in Duo two-factor authentication. This is a big undertaking for the university, and your help is needed in spreading the word about enrollment. When you meet with students, please take a moment, and remind them to sign up for Duo.

Students have been randomly placed into different enrollment groups. Over the next few months, students will receive an email when it is time for the group to enroll. Students must follow the instructions in the email and enroll in Duo within two weeks of receiving the email. After two weeks, if a student fails to enroll, they will be unable to use K-State’s online applications and systems until they enroll in Duo. At this time, Duo will not be required for access to Canvas. Continue reading “Duo student enrollment begins Feb. 15”

Hub Monitor Stations now available in Hale Library

Are you working on a big project and need an extra monitor? Check out the new Hub Monitor Stations on the second floor of Hale Library, near the IT Service Desk.

The Hub Monitor Stations provide a quick and valuable double monitor experience for students using laptops. With a hub monitor and the USB Type-C cable, you can easily connect a device to a single screen, allowing you to multitask more effectively and increase your overall productivity. The monitors work with both Windows and Mac operating systems. It will also allow you to charge your connected device at the same time.

The Hub Monitor Stations can be used during the Hale Library hours of operation.