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IT News

Author: Christine Doucette

Personal CatFiles/Y: Drive to be read-only starting Oct. 14

CatFiles, or the Y: Drive, is the central file server at K-State. Catfiles is a network storage location used by faculty and staff for storing K-State work-related files. Earlier this semester, it was announced in K-State Today that the Y: Drive was being retired. In preparation for retirement, all Y: Drives will be read-only after 4 p.m. on Friday, October 14.

What do I need to do?

You are set if you have already moved your files off Y: Drive to OneDrive. The only thing left to do is make sure you have deleted your files from Y: Drive.

If you still have files on the Y: Drive that need to be moved, you have until 4 p.m. on Friday, October 14, to move your files to OneDrive. After you move your files to OneDrive, you need to delete your files from the Y: Drive. Deleting your files off of the Y: Drive will help to ensure that you do not have duplicate copies of your files and that edits to your files are not made in two separate places. Once you have moved your files to OneDrive, you may need to update shortcuts or links associated with those files. Continue reading “Personal CatFiles/Y: Drive to be read-only starting Oct. 14”

Office 365 Basic Authentication to be disabled Oct. 31

Microsoft Outlook logoMicrosoft is phasing out Basic Authentication for the higher security standards of Modern Authentication. The Modern Authentication protocols provide users more secure access to Microsoft’s systems, including K-State email. When Microsoft’s mandated Basic Authentication disablement occurs, any email application that uses Basic Authentication will no longer work properly. Therefore, if you are using Basic Authentication, you must update your authentication to send and receive your email. For more information from Microsoft on this change, please review the relevant Microsoft Blog.

What do I need to do?

If you are using the latest version of Outlook on the web, desktop, or mobile, you do not need to do anything because you already use Modern Authentication.

Modern Authentication is supported in:

  • All up-to-date Outlook versions on any platform.
  • Current hardware/software versions of Apple devices (iOS 11 or later, iPad 13.1 or later, and macOS 10.14 or later) support Modern Authentication natively in the built-in email app (Mail).
  • Current hardware/software versions of Android devices running the Gmail app support Modern Authentication.

Continue reading “Office 365 Basic Authentication to be disabled Oct. 31”

University computing labs

Do you need to use a computer? Many options are available at the computing labs across K-State’s Manhattan campus.

  • Cardwell Hall Math/Physics Library — Room 105
  • College of Business Admin. — Rooms: 1052, 1053, 3112, 3114, and 3121
  • Dickens Hall — Room 001
  • Hale Library — Located on the first, second, third, and fourth floors
  • K-State Student Union — First floor
  • Paul Weigel Library of AP Design — Room 1128, Regnier Hall
  • Sunderland Foundation Innovation Lab — First floor, Hale Library

Continue reading “University computing labs”

Reminder: Personal CatFiles/Y: Drive to be retired this fall

CatFiles, or the Y: Drive, is the central file server at K-State. Catfiles is a network storage location used by faculty and staff for storing K-State work-related files.

K-State is actively reducing our reliance on CatFiles. However, faculty and staff need to review their files stored on the Y: Drive, determine if the information is still required or relevant, and move those files to OneDrive during September. If you no longer need the files stored on the Y: Drive, simply delete those files and do not move them to OneDrive. Continue reading “Reminder: Personal CatFiles/Y: Drive to be retired this fall”

When to use K-State’s VPN

K-State’s Virtual Private Networking (VPN) is GlobalProtect. The VPN should be used when accessing protected proprietary and confidential data and campus resources when working offsite. From off-campus, use the VPN to remotely connect to campus resources securely.

Continue reading “When to use K-State’s VPN”

Personal CatFiles/Y: Drive to be retired this fall

CatFiles, or the Y: Drive, is the central file server at K-State. Catfiles is a network storage location used by faculty and staff for storing K-State work-related files.

K-State is actively reducing our reliance on CatFiles. However, faculty and staff need to review their files stored on the Y: Drive, determine if the information is still required or relevant, and move those files to OneDrive during September. If you no longer need the files stored on the Y: Drive, simply delete those files and do not move them to OneDrive. Continue reading “Personal CatFiles/Y: Drive to be retired this fall”

Zoom is shutting down aging Chromebook app in Aug.

The Zoom app for Chromebooks will be officially discontinued in August. In 2020, Google shared its plans to phase out Chrome apps on all devices.

If you want to continue to use Zoom on your Chromebook, you’ll have to use the new Zoom for Chrome PWA. This is an updated version of the original app with a similar user interface and works on Chrome OS. Continue reading “Zoom is shutting down aging Chromebook app in Aug.”

Fall semester hours for the IT Service Desk

K-State’s IT Help Desk has undergone a name change and will now be called the IT Service Desk.

Why are we rebranding? IT staff have spent the last several months evaluating the customer experience. It has become clear that K-Staters are reaching out for more than just help; many inquiries are about services and information. With this in mind, the rebranding or name change will encompass additional needs of K-Staters to deliver a “World Class IT Service Desk” experience. Continue reading “Fall semester hours for the IT Service Desk”

TeamDynamix now being used by K-State

TeamDynamix replaces ServiceNow for IT Support and a new way to request help at K-State. With TeamDynamix in place, K-Staters will have a more user-friendly, cohesive experience while searching for information or requesting assistance from IT.

TeamDynamix provides easy access to IT services, knowledge base articles, and project portfolios. Use K-State’s IT Website to search, find, and request technology-related information.

You may notice changes in the following areas: IT Website, IT Knowledge Base, and IT Service Desk (formerly IT Help Desk). To learn more about using TeamDynamix, view the Division of IT website demo and the TeamDynamix demo. Continue reading “TeamDynamix now being used by K-State”