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Welcome to the fall semester from the IT Service Desk

Posted on by Cathy Rodriguez

""Kick off your semester with technology tools and support from the IT Service Desk. Explore a range of free resources and services available to students, faculty and staff.

  • Microsoft 365 – an office collaboration suite that includes tools such as email, calendar, office applications, file storage space, Teams, and more. You can access the suite from your desktop, web browser, or phone.
    • Get a free copy of Microsoft 365 apps for personal use on up to 5 PCs or Macs, 5 tablets, and 5 phones. See the installation instructions for Mac, Windows, and mobile devices.
  • Qualtrics survey system – a comprehensive survey tool with more than 90 question types, simplified reporting tools, online training modules, a library of surveys to peruse, and more. Faculty/staff and authorized students can use the Qualtrics Survey System.
  • Zoom– a full-featured video collaboration tool that you can use to meet virtually. Use Zoom to set up an online staff meeting, a presentation or training session, a class group meeting, and more. See the Using Zoom guide to get started.
  • Remote access to software – Remote access to software in the K-State computer labs allows students to use specialized software and avoid having to purchase themselves. Popular software includes SAS, SPSS, Mathematica, and Matlab.To learn how to access the software, visit the Remote Access page.
  • Get IT Help

More IT resources for K-Staters are on the Welcome to IT at K-State website.

Find contact information for K-Staters using the K-State People Search Directory

Posted on by Cathy Rodriguez

Would you like to contact someone at K-State but don’t have their contact information? Use the K-State People Search Directory to find contact information for students, faculty, and staff.

To access the directory, visit the K-State People Search Directory or type in your search at the top of any K-State web page and select the people tab.

People Search Directory webpage

Student information

Student personal information will not be shown unless you are signed in with your K-State credentials. If you are signed in, the following information will be displayed:

    • Name (preferred name)
    • Student Classification (e.g., Freshman, Sophomore, Junior, Senior)
    • Major
    • Email

Faculty/staff information

The following information is displayed in faculty and staff search results:

  • Name
  • Title – Department
  • Office address and phone number

Email addresses aren’t displayed unless you are signed in with your email credentials. However, you can still send a message to the desired person using the Message button.

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Questions

If you have any questions about the K-State People Search Directory, contact the IT Service Desk:

Need help using Canvas?

Posted on by Christine Doucette

Canvas is the learning management system (LMS) that supports online learning and teaching at K-State. It includes a comprehensive knowledge base known as guides, which provide videos and step-by-step instructions.

The Canvas Student Guide will help you learn everything from submitting assignments and quizzes to communicating with your instructor. You can watch the student videos for tutorials on how to use Canvas.

The Canvas Instructor Guide has everything instructors need to know to use Canvas from creating assignments to managing course settings. There are concise instructor videos on various topics to help you learn more about Canvas.

For assistance with instructional design, contact Academic Affairs and Innovation.

IT Service Desk fall schedule

Posted on by Christine Doucette

Do you have questions? The IT Service Desk has the answers you need. Located on the second floor of Hale Library, the IT Service Desk can help with email, eIDs, passwords, Canvas, internet access, KSIS and software issues. They can also help solve computer problems or order an IT service.

IT Service Desk Hours

All Services — Phone, Live Chat and Walk-in
  • Monday – Thursday — 7:30 a.m. – 8 p.m.
  • Friday — 7:30 a.m. – 6 p.m.
  • Saturday —  1 – 5 p.m.
  • Sunday — 1 – 8 p.m.
Phone and Chat Only
  • Monday – Thursday — 8 – 10 p.m.

You can contact the IT Service Desk at 800-865-6143 or 785-532-7722 or via Live Chat. For face-to-face service, visit the IT Service Desk on the second floor of Hale Library.

Canvas: New features for the fall semester

Posted on by Christine Doucette

Canvas has introduced new features for the fall semester, including improved communication, organization, and multimedia capabilities.

Canvas now allows you to create a signature block for messages you send from your Inbox, similar to an email signature. Another communication feature is sending a notification when you edit a course announcement. Continue reading “Canvas: New features for the fall semester” →

Get a jump start on your semester by organizing your inbox

Posted on by Cathy Rodriguez

Microsoft Outlook logoA well-organized inbox can decrease email overwhelm and significantly boost your productivity. Incorporate these tips to keep your inbox organized and clutter-free.

Use Categories to quickly locate specific types of emails

You can assign color-coded categories to your emails based on topics, projects, priorities, and more. To assign a category:

  1. Right-click an email and select Categorize.
  2. Choose or create a category.

Using categories makes it easier to sort and find related messages at a glance.

Create rules to automate email management

You can automatically sort, flag, or move emails based on specific conditions. The following are a few ways you can use rules::

  • Move emails from a specific sender to a folder
  • Categorize emails with specific keywords in the subject
  • Flag important emails for follow-up
  • Automatically forward emails from a specific sender
  • Move newsletters to a “Reading” folder
  • Delete emails with specific words in the subject
  • Mark emails as read from a mailing list
  • Move emails with attachments to a “To Review” folder

See Use inbox rules in Outlook to learn more.

Filter emails for efficient searching

Quickly find specific emails by filtering your inbox based on keywords, sender, or other criteria. To use a filter:

In the Search box in the top navigation, type your filter criteria. Also, notice you can choose to filter emails by specific folders.

A few filter examples:

  • Filter by specific sender or domain.
  • Filter with keywords in the subject line.
  • Filter emails with attachments only
  • Filter unread emails to quickly view messages you haven’t opened
  • Filter by category (e.g., “project,” “priority”)
  • Filter by importance level (e.g., “High Importance”)
  • Filter by received date (e.g., within the last week)

Questions?

Submit any questions to the KSU Teams Support team.

 

Zoom minimum version requirement August 3

Posted on by Christine Doucette

On August 3, Zoom will require version 5.16.6 for Android, iOS, Linux, macOS and Windows. Users can check their Zoom version directly in the desktop client and mobile app. If the version is below 5.16.6, please upgrade to the latest version of the Zoom client as soon as possible.

Zoom has implemented a Software Quarterly Lifecycle Policy requiring a new minimum version every three months. This policy ensures all users have the required privacy and security updates and the latest features. Continue reading “Zoom minimum version requirement August 3” →

SIDLIT conference countdown: Check out the schedule of presentations

Posted on by Cathy Rodriguez

""The Summer Institute for Distance Learning and Instructional Technology (SIDLIT) conference is quickly approaching. The hybrid conference will be held on Monday, July 29, through Wednesday, July 31. You can attend virtually or participate in person at the University of Kansas Medical Center (KUMC).

Schedule of presentations and registration

This year’s theme, “Lensing the Past, Zooming In on the Present, Developing Future Passions for Learning,” will explore how past lessons, current challenges and innovations, and future trends can enhance online learning and instructional design.

Explore the schedule of presentations and get registered to join the event. The registration fee is $75 for in-person participation and $50 for virtual participation.

About SIDLIT

The SIDLIT conference is an annual event organized by Colleague 2 Colleague (C2C), a professional association of faculty, staff, and administrators from the Midwest. K-State is a proud partner institution of the conference and hosted the event on our Olathe campus last year.

Attend the conference and help celebrate SIDLIT’s 25th anniversary!