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Tag: Trend Micro OfficeScan

Trend Micro update March 16 to impact campus Windows machines

K-State’s central IT Trend Micro antivirus servers will have Service Pack 1 Patch 2 installed on them the evening of Wednesday, March 16. Once all of the servers have been updated and verified stable, the patch will be released to campus Windows-based antivirus clients gradually, on a rolling basis over the next several days.

Everyone who is using Trend Micro on a Windows machine and is attached to one of the central servers should expect to be required to reboot their machine somewhere in that timeframe (March 16 and several days thereafter).

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Trend Micro antivirus updates coming Wednesday, Nov. 11

As reported last week, updates to K-State’s antivirus software for Windows and Mac computers will be available this week, but the date has been pushed back to Wednesday, Nov. 11.

For computers running Microsoft Windows, the upgrade from Trend Micro OfficeScan 8 to OfficeScan 10 will be pushed out from the server and installed automatically.  This process will begin Wednesday, Nov. 11, for all computers that use the central IT Trend Micro service, which includes student computers in the residence halls. Colleges and departments running their own Trend Micro server will not necessarily follow the same schedule, so check with your IT support staff.

When the installation is complete, users will be prompted to reboot their computer, with a message similar to this in the lower right corner of their screen:

TMOS reboot pop-up-small

Users should reboot their computer as soon as possible, since their computer will not have antivirus protection until after the reboot.

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Trend Micro antivirus updates to be released Nov. 10

Two important updates for Trend Micro security software are scheduled for deployment at K-State starting Tuesday, Nov. 10.

  1. For Windows platforms, OfficeScan 10 (TMOS 10) will be pushed to all computers that use the central Trend Micro servers.
  2. For Macs, Trend Micro Security for Macs 1.5 (TMSM 1.5) will be available from K-State’s antivirus website for manual installation.

Users of the central Trend Micro services, which includes all students in the residence halls, will be upgraded to TMOS 10 automatically. Once the software is installed, users will be prompted to reboot their computer. After that, about the only difference people may notice is a slightly different icon in the task bar system tray.TM-icon-SS

Installation of TMSM 1.5 is not automatic. Users must remove Symantec Antivirus (SAV) or any other antivirus software on the Mac, such as ClamXav, before installing TMSM 1.5. The TMSM 1.5 installation file along with instructions for removing SAV will be available from K-State’s antivirus website starting Nov. 10.

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IT Security Roundtable Nov. 6: Trend Micro updates for Windows and Mac OS X computers

This month’s IT security roundtable discussion will cover the new versions of Trend Micro security software that will be deployed next week for both Microsoft Windows and Apple Mac OS X. The roundtable will be 9-10:30 a.m. Friday, Nov. 6, in Union 213.

The following topics will be covered for both Trend Micro OfficeScan 10 for Windows and Trend Micro Security for Macs 1.5:

  • Features
  • New operating system support (Windows 7 and Mac OS X 10.6)
  • Why it is important to upgrade as soon as possible
  • Deployment schedule for central IT Trend Micro service
  • What users should expect with the upgrade
  • General availability on K-State’s antivirus website

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Submitting malware samples for analysis helps improve Trend Micro

In order to escape detection by antivirus software, hackers are constantly altering the malware they proliferate through malicious e-mail attachments, web links, USB flash drives, and a variety of other means. Estimates of new malware produced every day are as high as 50,000, which makes it impossible for pattern-based antivirus software to keep up and detect every single one.

That is not to say antivirus has no value — Trend Micro antivirus has detected more than 73,000 instances of malware since Jan. 1. In fact, in one recent report, Trend Micro security software was rated the most effective tool for catching malware among evaluated consumer-grade antivirus products, so Trend Micro OfficeScan is doing its job. The point is antivirus software cannot catch all malware, so K-Staters are potentially vulnerable to new malware when it first arrives.

One way  K-Staters can help is to submit new malware to Trend Micro for analysis, so those characteristics can be added to the pattern files used by OfficeScan to detect and delete malware. To make this easier for K-Staters, the IT security team developed the “Malicious Software Reporting Tool” where suspicious file(s) can be uploaded and described.

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Trend Micro antivirus changes coming soon

As reported earlier, changes are in the works for antivirus protection for both Windows and Mac computers at K-State. For Windows, the primary issue was support for Windows 7 since Trend Micro OfficeScan 8 does not support it. For Macs, there were two issues — expiration of the Symantec AntiVirus for Macs license on Oct. 27 and Trend Micro Security for Macs 1.5 (TMSM) not supporting Mac OS X 10.6 (Snow Leopard). Fortunately, we now have solutions for all these issues.

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IT security roundtable Sept. 11: Mac OS X 10.6, Windows 7; infected USB flash drives

September’s edition of the monthly IT security roundtable discussions sponsored by SIRT is scheduled 9-10:30 a.m. Friday, Sept. 11, in Union 213. Topics are:

Trend Micro site license renewed for three years

Based on feedback from the campus and SIRT, K-State’s site license for Trend Micro OfficeScan security software was renewed for another three years. The license, which now expires March 31, 2012, covers computers both in the office and at home for all K-State faculty, staff, and current students. The Silver Premium Support contract was renewed for one year and will be re-evaluated each year.

OfficeScan provides K-State with a suite of security functions for desktops and servers that includes antivirus, antispyware, a firewall, intrusion detection, and blocking access to known, malicious websites (“Web Reputation Services“).

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