Q. I can’t get on the K-State wireless network. What do I do?
Get on the KSU Guest open wireless network, then link to wireless.ksu.edu and follow the instructions.
Q. K-State’s antivirus software won’t work on my computer. What do I do?
First, did you uninstall your own antivirus software before installing K-State’s Trend Micro? Once you have removed your antivirus, link to antivirus.ksu.edu and follow the instructions. Continue reading “Top questions being answered at the IT Help Desk”
This quick spotlight gives a rundown on key IT resources that were updated and/or new services added over the summer for K-Staters. Read this back-to-school primer on IT tools to make campus life easier.
7. eID rolling passwords — K-State transitioned from set password-change periods to individual password expirations. eID passwords now need to be changed every 180 days. This enhancement is designed to distribute the password expirations throughout the year, as opposed to the set times we had in the past.
By Information Technology Services
If you are receiving a reminder to change your eID password, that means your 180-day password cycle is almost up. To keep your personal information safe, your eID password expires every 180 days. To change your password, click the “Manage password” link when you sign in to Connect. Continue reading “Are you receiving reminders about changing your eID password?”
The IT Help Desk, 214 Hale Library, returns to normal hours of operation on Saturday, Aug. 24, for the fall semester. Note the extended hours Aug. 22-23, the fall schedule below, and closing for the Labor Day holiday. “All services” support includes live online help as well as phone, email, and walk-in help. Continue reading “IT Help Desk hours for fall semester 2013”
By Information Technology Services
Is it time to change your eID password? Most K-State students, faculty and staff need to change their passwords every 180 days. To check when your password will expire, sign in to Connect by clicking the “Sign in” button from the K-State homepage. In the eProfile section, the date to change your password appears. To change your password, click the “Manage password” link. Continue reading “eID passwords: Has it been 180 days already?”
Information Technology Services is offering training sessions on Zoom, a high-definition video and audio conferencing tool that is available to all K-State students, faculty, and staff. Training sessions will be held for individual colleges, departments, and groups who have requested them, as well as large group sessions available for anyone to attend. Continue reading “Zoom training sessions available on campus”
By Information Technology Services
As K-State transitions to Office 365, there have been questions about the differences in the web-based Outlook Web App versus the Outlook desktop client. The differences between the two are diminishing over time. If you do not share your calendar or email folders with anyone, the Outlook Web App will fit your needs. If you share email folders, share your calendar with others for them to manage, or manage others’ calendars, you should use the Outlook desktop client. Continue reading “Office 365: Comparing the web-based client to the desktop client”
Email cleanup of Zimbra inboxes should be foremost on every K-Stater’s to-do list, with the impending transition from Zimbra to Office 365. For tips and how-to, see: Office 365: Information for cleaning out your Zimbra mail.
Office 365 email testing and support is under way for K-State’s upcoming move away from Zimbra central email and calendaring. Stay tuned this month for important notices that will affect all K-Staters. Continue reading “July IT happenings include email cleanup, Office 365 testing, Zoom videoconferencing”
UporDown.org is a free website that helps answer the question “Is the network/website down, or is it just my computer?”
Continue reading “Is the network down or just my computer? UporDown.org can tell”
Kansas State University has signed a contract with Microsoft, which provides Microsoft’s Office 365 services. Office 365 includes hosted email and calendaring that can be accessed from a user’s PC, phone or web browser. Our users will have a default mailbox size of 25GB. We are moving to Office 365 to improve the reliability and availability of our email service.
The goal of Information Technology Services (ITS), with assistance from system administrators across campus, is to seamlessly migrate K-Staters to Office 365 over the summer. A project plan has been developed and we are currently in the testing phase of the plan. An implementation team and steering committee have been meeting and testing migration, authentication and security. The system administrators from across campus are heavily involved in testing the system and providing solutions to migration issues.
An overview of the email and calendaring functions in Office 365 is available online.
Project information will be posted at k-state.edu/its/office365.
