Kansas State University

search

IT News

Category: Wireless

Connecting to the correct wireless network

Posted on by Christine Doucette

""

K-State provides wireless network services (Wi-Fi) for university students, faculty, staff and guests and has three primary wireless networks to which they may connect:

  • KSU Wireless — A secure network for current students, faculty and staff not living in residence halls or the Jardine Apartments.
  • KSU Housing — A secure network for residence halls and the Jardine Apartments residents.
  • KSU Guest — Campus visitors can use this network, which has NO security and does not require an eID/password.

Continue reading “Connecting to the correct wireless network” →

Division of IT welcomes you to the spring semester

Posted on by Cathy Rodriguez

The Division of Information Technology provides various resources and services for free. Get your semester off to a good start by checking out a few of them.

  • Get a free copy of Microsoft Office for personal use on up to 5 PCs or Macs, 5 tablets, and 5 phones. See the installation instructions for Mac, Windows, and mobile devices.
  • Use Microsoft 365 on the web – a collaboration suite that includes tools such as email, calendar, office applications, file storage space, Teams, and more. You can access the suite from your desktop, web browser, or phone.
  • Connect your mobile devices to K-State’s wireless network.
  • Get antivirus – K-Staters connecting their computers to the Kansas State University network can use the approved antivirus software of their choice or choose from the list of recommended software.
  • Use K-State’s Qualtrics survey system. Faculty/staff and authorized students can use the Qualtrics Survey System. Qualtrics is a comprehensive survey tool with more than 90 question types, simplified reporting tools, online training modules, a library of surveys to peruse, and more.
  • Use Zoom (video and audio conferencing) to meet virtually.
    Use Zoom to set up an online staff meeting, a training session, a class group meeting, beam in a speaker, and more. See the Using Zoom guide to get started.
  • Remote access to software – Remote access to software in the K-State computer labs allows students to use specialized software and avoid having to purchase themselves. Popular software includes SAS, SPSS, Mathematica, and Matlab. Unfortunately, Adobe Creative Cloud is not available for remote access. To see a list of all software available in the computing labs, visit the Software in the Computing Labs page. To learn how to access the software, visit the Remote Access page.
  • Get IT Help

More IT resources for K-Staters are on the Welcome to IT at K-State website.

Technically Speaking: Network Infrastructure Refresh Project

Posted on by Christine Doucette

Technically Speaking is a new video series from the Division of Information Technology. The video series will update the K-State Community on new tools, projects, and services available through IT.

In this episode of Technically Speaking, learn about K-State’s Network Infrastructure Refresh Project. Chad Currier, the Deputy CIO for Enterprise Technology and IT Chief Operating Officer, will explain the project and provide a status update.

Technically Speaking: Network Infrastructure Refresh Project is now available for viewing.

Reconnect to the KSU Wireless networks when you return to campus

Posted on by Christine Doucette

""The Division of Information Technology has made improvements to the KSU Wireless Network infrastructure. Therefore, as you return to the K-State campuses, you will need to remove or “forget” your current K-State wireless connection and create a new one for your phones, tablets, laptops, and computers.

If you need help to connect to the wireless networks, view the Connect to K-State wireless networks knowledge base article. Continue reading “Reconnect to the KSU Wireless networks when you return to campus” →

Reconnect to the KSU Wireless networks when you return to campus

Posted on by Christine Doucette

""The Division of Information Technology has made improvements to the KSU Wireless Network infrastructure. Therefore, as you return to the K-State campuses, you will need to remove or “forget” your current K-State wireless connection and create a new one for your phones, tablets, laptops, and computers.

If you need help to connect to the wireless networks, view the Connect to K-State wireless networks knowledge base article. Continue reading “Reconnect to the KSU Wireless networks when you return to campus” →

IT Policy Update

Posted on by Division of Information

The Division of Information Technology continues to review and update IT policies in PPM Chapter 3400. The process is outlined in KB 14656, The Division of Information Technology (IT) Policy Review Process.

The following policies have been updated or retired.

Updated Policies

  • PPM 3420 Information Technology Usage Policy: Statements regarding downloading of unauthorized software and compliance with federal legislation (FERPA, DMCA, and Gramm Leach Bliley) were added, including:
    • Not install or use peer-to-peer software or software commonly used for unauthorized acquisition or distribution of copyrighted or licensed material on university computers or those attached to the university network.
    • Be in accordance with state and federal laws (including FERPA, Gramm Leach Bliley Act, DMCA (Digital Millennium Copyright Act), US copyright laws, and policies regarding the protection of data).
  • PPM 3480 Wireless Network Policy: Changes include updating the title, cleaning up terminology, and adding a statement and definition regarding the IoT (Internet of things) and a statement about accommodating needs.

Retired Policies

Continue reading “IT Policy Update” →

New authentication service for KSU Wireless and KSU Housing in Hale Library

Posted on by Cathy Rodriguez

""On Thursday, Nov. 10, 2016, Information Technology Services will begin piloting a new authentication service for connectivity to KSU Wireless and KSU Housing in Hale Library. User experience can vary depending on individual device configurations.  For most users, the first time they try to connect to KSU Wireless or KSU Housing, they will be prompted to accept a new SSL certificate for cpradius.net.k-state.edu.  This acceptance is required before the user’s credentials can be passed to the new server for authentication.

If you have any concerns or questions regarding this new procedure or have difficulties connecting to KSU Wireless and KSU Housing while visiting Hale Library, please see an IT Help Desk consultant in Room 214.

How to set up wireless connections for your devices

Posted on by Cathy Rodriguez

Do you need to get all your devices connected to the K-State network? K-State has three wireless networks:

  • KSU Wireless –  A secure network for current K-State faculty, staff, and How to setup wireless connections for all your devicesstudents not living in K-State residence halls or Jardine Apartments.
  • KSU Housing – A secure network for current residents of K-State residence halls and Jardine Apartments.
  • KSU Guest – For temporary visitors to campus. This wireless network has no security and cannot access K-State enterprise systems such as K-State Online, WebMail, KSIS, HRIS, and FIS.

See the Wireless Networks website on how to get your devices connected to the network. To find out where you can access the wireless networks, see K-State Wireless Locations.

More information about IT resources for K-Staters are on the Welcome to IT at K-State website. Send questions to the IT Help Desk, helpdesk@k-state.edu, 785-532-7722. You can also search the IT Knowledge Base.

Letter from chief information officer Ken Stafford: Network slowness expected today

Posted on by Betsy Edwards

By Kenneth Stafford

Today, Sept. 17, the latest release of Apple’s mobile operating system, iOS 8, will be made available. Last year’s iOS 7 update resulted in a 700 percent increase in worldwide network traffic. Network slowness and outages occurred throughout the world as millions of devices downloaded the one gigabyte update. At K-State, the network has more than enough bandwidth to handle the load. However, wireless access points can become completely saturated slowing your access to a crawl.  Continue reading “Letter from chief information officer Ken Stafford: Network slowness expected today” →

Connecting your mobile devices

Posted on by Cathy Rodriguez

Start off the semester by connecting your devices to K-State services.

Questions about IT resources can be directed to the IT Help Desk, helpdesk@k-state.edu, 785-532-7722. You can also search the IT Knowledge Base.